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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,996 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,996 reviews

March 15, 2021

Help me get my 1st car very respectful & made my experience great so happy I came here Will recommend people here for cars and more More

by jawandam17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Mar 17, 2021 -

Victory Nissan of Mechanicsville responded

jawandam17, congratulations on your very first vehicle purchase! We appreciate you choosing to do business with us and will be sure to share your kind words with Wil! If you have any questions or are in need of any other assistance, we will gladly assist you! Feel free to contact us directly at any time.

March 15, 2021

Bad customer service! The sale guy was vaping in my car without a mask on and my son has asthma. Idk if he has Covid stuff or not but now my son can’t ride in the car because of it. Now I have to have it c More

by Jlsmith8781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Esteppe
Apr 25, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to document your experience with our Dealership. We strive to provide each and every customer with highest level of service, while delivering a quality product and experience. It is obvious that we may have fallen short of this, and did not meet your expectations. I would love to discuss the matter with you, and ensure that we have done everything we could to make to make experience a positive one. Please give me a call at 804-417-2590, so that we can discuss your experience, and I can make every attempt at correcting anything that may have fallen short of your expectations. Thank you, and I look forward to speaking. Phil Englander

March 14, 2021

I just came in to look around.Jeremiah came out to talk to us.Jeremiah asked me what was I looking for.I told him the Rogue.He showed me the 2021 Rogue.I picked one and Jeremiah worked with me to get it.Th More

by Miss Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Haskins
Mar 15, 2021 -

Victory Nissan of Mechanicsville responded

Miss Hill, welcome to the Hart Family and congratulations on your new vehicle purchase! We are very proud to have provided you with a car buying experience like no other! We will be sure to let Jeremiah know about your kind words! If there is anything that we can do to assist you further or if you have any questions that we can answer, do not hesitate to contact us directly.

March 14, 2021

Greatest car buying experience in all of my 28 years of car buying vehicles. Would recommend them to anyone who is looking for a stress free experience in buying a new car. More

by April lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Andrew Coffman, William Wood
Mar 15, 2021 -

Victory Nissan of Mechanicsville responded

April lynn, welcome to the Hart Nissan family! We are very excited to service you and your new vehicle and always glad to exceed customer expectations! Here at Hart, we want to give you just that and happy to have provided you with the customer satisfaction that you deserve! If there is anything that we can do to assist you further or if you have any questions, please reach out to us directly.

March 11, 2021

Very organized and friendly establishment . Will was very helpful and the finance manager was very sufficient and it was quick the set up in the building was really nice it definitely popped for appeal . It More

by garrisons116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Mar 13, 2021 -

Victory Nissan of Mechanicsville responded

garrisons116, it is wonderful to hear that Wil Brown and our team provided you with such a positive experience! Thank you so much for taking the time to write this review and letting us know how we did. Congratulations on your purchase and welcome to the Hart Family. Please let us know if there is anything we can do for you further! Thank you again!

March 10, 2021

Amazing I’m so blessed thank you again you have changed my life Nate Johnson was amazing and very caring to me thanks so so much More

by jeneejackson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Nate Johnson
Mar 13, 2021 -

Victory Nissan of Mechanicsville responded

jeneejackson22, Congratulations on your vehicle purchase and welcome to the Hart Family! We strive to make every visit an easy and amazing one and are delighted to hear that Nate and our team did just that. If you every have any questions or are in need of further assistance please do not hesitate to reach out! Thank you for your feedback!

March 09, 2021

Will Brown and Rodney Booker customer service was outstanding! They both go far beyond to ensure that you are pleased when purchasing a vehicle. Our family salesmen for life!! Hart Nissan it is!! More

by 1kellywashington4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Wil Brown
March 09, 2021

Everyone was so friendly and helpful! I absolutely loved Rodney ( my salesman ). He made me feel like family!! He took time to answer all of my questions and was happy to do so! More

by pfcrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Phil Englander
March 09, 2021

Le'Ron made it easy for me to refer family and friends too Hart Nissan when in the market for a car. His customer service and attention to details with me as a customer were by far outstanding. Excellen More

by Vel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany , Le'Ron Gales
March 09, 2021

Their customer service was amazing. Was getting a car as a surprise birthday gift for my wife and they accommodated me every step of the way. Every request I had was met with ”let me see what I can do” and More

by D.Duncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Brittany Esteppe, William Wood
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