Victory Toyota Barboursville

I am very pleased with Isaiah and the team there. They worked with me in my price range to get the vehicle I wanted. There was no high pressure like some places I had been to. The car buying experien They worked with me in my price range to get the vehicle I wanted. There was no high pressure like some places I had been to. The car buying experience there was very pleasant. I would absolutely recommend Victory Toyota Barboursville to others. More

My experience with Mr. Hammer was excellent. I know he has a job to do. My frustration lies in the amount of times I've been there with the same issue. I got new tires, ali Hammer was excellent. I know he has a job to do. My frustration lies in the amount of times I've been there with the same issue. I got new tires, aligned, all the things AT Victory. Shortly after, my brakes were pulsing and my wheel was shaking. When I came for an oil change I told them. They told me it needed aligned again. So I had them do it. Mr. Hammer worked with me and made that experience less frustrating. I left and the same thing happened. I live 45 mins away. So when I scheduled this oil change I asked again. They said it needs aligned, which I'm sure it does. They then said I need new brakes and rotors. This is the frustrating part. My brakes and rotors have been checked at each visit. The car is literally not doing anything different. I'm sure it does need brakes and rotors, I just want to know why it wasn't addressed the other times? Again, Mr. Hammer, super fantastic. Just disappointed in the service. I've also mentioned my hatch not working. The guy I mentioned that to hit the button, reset it, the door opened and closed and he said that will fix it. Now it doesn't open at all automatically. My car is 2 years old. It's just frustrating. More

We like our used van, but , only one key fob was with it. We were told they would help us get another. Two months later I connected with the salesman, again he said he would look into it. Now seven months la We were told they would help us get another. Two months later I connected with the salesman, again he said he would look into it. Now seven months later i still have not heard from him. More

Steve Samples was very helpful with the sale and showing us the features! We told him what we were looking for and he took us straight to the vehicle that met our wants! us the features! We told him what we were looking for and he took us straight to the vehicle that met our wants! More

The work was done quickly, Drew was great getting me in and out quickly Friendly and efficient and out quickly Friendly and efficient More

Love the new video that they send about your car. Very good to have except it is deleted after a couple days. I wanted to show my husband. I call but it could not be sent again. Very good to have except it is deleted after a couple days. I wanted to show my husband. I call but it could not be sent again. More

I’m here every 2 week getting my car serviced and my Advisor, Mike, is always super helpful and very easy to work with. A swell guy Advisor, Mike, is always super helpful and very easy to work with. A swell guy More

Michael Hamner was fantastic he was very respectful and kept me informed the best he could and understood my frustration but volume button wasn’t fix correctly and this is my 3rd knob and they didn’t fix m kept me informed the best he could and understood my frustration but volume button wasn’t fix correctly and this is my 3rd knob and they didn’t fix my recall for engine I don’t know if Toyota didn’t have a fix or if the dealership didn’t know how to fix it so now I’m driving my truck that shuts down unexpectedly which is very dangerous and frustrating when you spend almost $80,000 on vehicle you don’t want to have to run back and forth to the dealership especially to pick it up and it still have problems More

Friendly staff, prompt service, very informative and a nice lounge area. My wife has a Honda CRV and the dealership(s) Bill Cole and Glockners provide oil change coupons on a regular basis amongst other d nice lounge area. My wife has a Honda CRV and the dealership(s) Bill Cole and Glockners provide oil change coupons on a regular basis amongst other discount services. They go well beyond a 10% discount on oil changes. An oil change coupon is $49.95.... More