
Victory Toyota Barboursville
Barboursville, WV
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I think Kyle McComas is a fine asset to this dealership . Provides courteous service to his customers ! Provides courteous service to his customers ! More
It took over 3 hrs to get my new car, there was little to no negotiation price, apr, and everything we were told was optional ended but not being option raising the price by $8000. The salesman we worked wit no negotiation price, apr, and everything we were told was optional ended but not being option raising the price by $8000. The salesman we worked with was excellent, it was everything after we said we wanted the car that made it an extremely long and painful experience. More
It was a pleasant experience dealing with professionals who treated their customers with respect. The facilities were comfortable and neat and clean. who treated their customers with respect. The facilities were comfortable and neat and clean. More
Everything was up to expectations. This is the only dealership I let work on my vehicles. The issue I had was with scheduling on the new website. I showed up and it said I had nothing This is the only dealership I let work on my vehicles. The issue I had was with scheduling on the new website. I showed up and it said I had nothing scheduled to be done. The website layout is not that good . More
Sales department is great. The service department on the other hand leaves much to be desired. We have had our 2023 Toyota Highlander there 6 times to fix the lift gate and it The service department on the other hand leaves much to be desired. We have had our 2023 Toyota Highlander there 6 times to fix the lift gate and it is still not fixed. The most recent time they informed us the wrong part was ordered after we had already driven the car there to be fixed after they had called to tell us the part was in. They apologized and said they aren’t sure when the correct part will be in. So we will have to make another trip there once the correct part comes in. Very frustrating. More
Great group of people who work there. Stay pretty busy it seems. Only thing I didn't get and didn't notice until I left was my gas tank filled. Stay pretty busy it seems. Only thing I didn't get and didn't notice until I left was my gas tank filled. More
They call it Total vehicle care, but yet they don’t balance your tires who rotates doesn’t balance your tires balance your tires who rotates doesn’t balance your tires More
Always fast and friendly service. Best service center I’ve ever been to for service. Best service center I’ve ever been to for service. More