Victory Toyota Barboursville

Even though there was a glitch in acknowledging my text generated appointment time, the service staff said they could go ahead and schedule me at that time. I was in and out in a half hour! generated appointment time, the service staff said they could go ahead and schedule me at that time. I was in and out in a half hour! More

Great to Deal With. Nice and Polite.Took Time for You .Got to see several Vechials Nice and Polite.Took Time for You .Got to see several Vechials More

First new vehicle service went smoothly. Efficient staff , start to finish. Jerry Kitchen did a great job with my check out. Enjoyed the large comfortable waiting area. Efficient staff , start to finish. Jerry Kitchen did a great job with my check out. Enjoyed the large comfortable waiting area. More

Very professional and friendly dealership. I have purchased over eight vehicles from them. Both sales and service departments are first class. I have purchased over eight vehicles from them. Both sales and service departments are first class. More

It was good and every quick was promised within one hour and it was ready to go and it was ready to go More

Old lady , oil change, most impressed with ALL salesmen help me with all tech stuff help me with all tech stuff More

People who waited on me were very nice. So happy I didn’t need anything done. So happy I didn’t need anything done. More

My experience was good but i felt the staff was a bit distracted. There was a mixup in notifying me of completion of the job and i had to return to the dealership to have additional service, distracted. There was a mixup in notifying me of completion of the job and i had to return to the dealership to have additional service, More

Great team from sales to financial Department. Very professional and knowledgeable. Service Department could use so customer service training Respectfully Very professional and knowledgeable. Service Department could use so customer service training Respectfully More

Absolutely terrible customer service. I drove 4 hours to purchase a new Tundra and they knew I was using an employee discount/confirmed I could use it. Then they tell me they can’t honor I drove 4 hours to purchase a new Tundra and they knew I was using an employee discount/confirmed I could use it. Then they tell me they can’t honor it. Save yourself some time and buy your vehicle somewhere else. More