Victory Toyota Barboursville

The actual service was great. However the smell in the waiting room was very strong of exhaust smell which is very unusual at this location. Also the process of making the appoi However the smell in the waiting room was very strong of exhaust smell which is very unusual at this location. Also the process of making the appointment wasn't not smooth as usual. I normally provide the mileage and the person at the service department tells me which service is due and I decide what to do for the appointment. The person told me I should know what I needed to schedule the appointment for. NOT HELPFUL More

The recall was completed and the vehicle was serviced. as I requested. Very satisfied with the work . as I requested. Very satisfied with the work . More

Very pleasant, professional and knowledgeable. They take the time explain, answer questions and are willing to help beyond the day of purchase. They take the time explain, answer questions and are willing to help beyond the day of purchase. More

Roger was wonderful I helping me with Toyota Tacoma truck! He was was great listener along with giving me some insight . Aaron was a great help in completing the paperwork along with communicating abo truck! He was was great listener along with giving me some insight . Aaron was a great help in completing the paperwork along with communicating about the situation. Overall, I’m very impressed with the way the team handled my sale. More

Quality customer service from maintenance and front desk. I always deal with Zach and Taylor, both are top notch when it comes to quality customer service. I always deal with Zach and Taylor, both are top notch when it comes to quality customer service. More

The service person was friendly and professional. I liked that the waiting area and bathroom were very clean and the service was completed in a timely manner. I liked that the waiting area and bathroom were very clean and the service was completed in a timely manner. More

Excellent job as usual. I will be back when my next service is due. Thanks. I will be back when my next service is due. Thanks. More

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Great service experience. It was quick and the waiting are and dealership overall are kept immaculate! It was quick and the waiting are and dealership overall are kept immaculate! More

Good experience. No pressure. Salesman explained all features of the car & helped set up my phone. No pressure. Salesman explained all features of the car & helped set up my phone. More