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Victory Toyota Barboursville
Barboursville, WV
551 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 7:00 PM
Sunday 8:30 AM - 7:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 551 reviews
July 09, 2011
When I was looking for a new truck, I submitted a quote request on the Toyota web site for several dealerships within reasonable distance because my time is very important. Matt Dunkle at Advantage Toyota request on the Toyota web site for several dealerships within reasonable distance because my time is very important. Matt Dunkle at Advantage Toyota responded quickly and gave me exactly what I asked for. The others gave me what they thought I wanted. They either told me of other vehicles they may have in the future or wanted to schedule an appointment. If I wanted an appointment then I would have asked for one! If someone asks you a direct question, then you give them a direct answer. Matt did just that. The others wanted to play “the game”. When I arrived Matt met me at the door and made me feel like a VIP. He was very polite and not condescending as in most cases when you go to a car dealer. He took the time to answer all my questions concerning the Toyota because this was the first time I had purchased anything other than a Ford. They made me an offer that I couldn’t refuse on my trade-in, much more than I had expected. In the end, I left the dealership with a new Tundra. My overall experience was a “10” and I will go back for another Toyota in the future. Thanks Matt. As far as the Service Department is concerned, I have not had the opportunity to visit but I have talked with Chris Brunetti. Being a hands on kind of guy, I had a maintenance question that was technical in nature and out of the ordinary. Like I said, this is my first Toyota and I’m not totally familiar with the engineering philosophy. When Chris answered the phone, I was under the truck. We had a good laugh about that and he answered my questions in detail. Chris was very friendly, polite, and also took the time to make sure that I was satisfied. Thank you Chris. J Thomas, rustyj2546@yahoo.com More
by JDT2546
Employees Worked With
Matt Dunkle
