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Victory Toyota Barboursville
Barboursville, WV
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 7:00 PM
Sunday 8:30 AM - 7:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 622 reviews
January 31, 2025
excellent work, quick and very professional. service center was very clean. They explain the work that they did. Call me and let me know that my car was ready for pickup service center was very clean. They explain the work that they did. Call me and let me know that my car was ready for pickup More
by DAVE25177
Verified Customer
January 30, 2025
Although there were quite a few vehicles in line for service, mine was finished within about an hour. The service staff were friendly and helpful and the waiting area was clean and comfortable. service, mine was finished within about an hour. The service staff were friendly and helpful and the waiting area was clean and comfortable. More
by CESTRAIGHT
Employees Worked With
Service Dept.
January 30, 2025
Great experience. Salesperson was nice and knowledgeable and the sales manager was exceptional. I feel like I received a very fair price for my trade in and an overal Salesperson was nice and knowledgeable and the sales manager was exceptional. I feel like I received a very fair price for my trade in and an overall great deal. Will buy my next vehicle there. More
by BLEPLIN
Employees Worked With
Matt Turley, Steve Samples
January 23, 2025
It took over 3 hrs to get my new car, there was little to no negotiation price, apr, and everything we were told was optional ended but not being option raising the price by $8000. The salesman we worked wit no negotiation price, apr, and everything we were told was optional ended but not being option raising the price by $8000. The salesman we worked with was excellent, it was everything after we said we wanted the car that made it an extremely long and painful experience. More
by BLUJESS11
January 23, 2025
I think Kyle McComas is a fine asset to this dealership . Provides courteous service to his customers ! Provides courteous service to his customers ! More
by LIBCICCOLELLA
January 22, 2025
It was a pleasant experience dealing with professionals who treated their customers with respect. The facilities were comfortable and neat and clean. who treated their customers with respect. The facilities were comfortable and neat and clean. More
by JLARRYRET
Employees Worked With
Service representative.
January 21, 2025
They call it Total vehicle care, but yet they don’t balance your tires who rotates doesn’t balance your tires balance your tires who rotates doesn’t balance your tires More
by MRJOHNSON8254
January 21, 2025
Sales department is great. The service department on the other hand leaves much to be desired. We have had our 2023 Toyota Highlander there 6 times to fix the lift gate and it The service department on the other hand leaves much to be desired. We have had our 2023 Toyota Highlander there 6 times to fix the lift gate and it is still not fixed. The most recent time they informed us the wrong part was ordered after we had already driven the car there to be fixed after they had called to tell us the part was in. They apologized and said they aren’t sure when the correct part will be in. So we will have to make another trip there once the correct part comes in. Very frustrating. More
by TONYADONAHOE21
Employees Worked With
Service Department
