Victory Toyota Barboursville

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Great service experience. It was quick and the waiting are and dealership overall are kept immaculate! It was quick and the waiting are and dealership overall are kept immaculate! More

Good experience. No pressure. Salesman explained all features of the car & helped set up my phone. No pressure. Salesman explained all features of the car & helped set up my phone. More

My only complaint is that they removed old air filters to show my wife then charged labor to install new ones. I’m just curious where the extra labor was because if she said not to replace them and that I wo show my wife then charged labor to install new ones. I’m just curious where the extra labor was because if she said not to replace them and that I would do it then they still had to put old ones back. I worked for commercial refrigeration outfit for years so I’m sympathetic to how companies make money w/ service work but they would have never charged labor on a warranty job. Kind of disappointing. Next time it’ll be a hard NO on everything. Other than that they were quick and professional. More

The service rep was great but two issues,1. It took a long time, 2. I was not allowed a discount coupon for the service. It took a long time, 2. I was not allowed a discount coupon for the service. More

They got me in fast and completed all work in a satisfactory and professional manner. satisfactory and professional manner. More

Great dealership and friendly service. Would recommend anyone to go there for service . Thank you Would recommend anyone to go there for service . Thank you More

Easy to work with very quick purchase. I would recommend them. Nice employees. Service dept is great. I would recommend them. Nice employees. Service dept is great. More

The dealership is fantastic. My salesperson, Shane made this a wonderful car leasing experience. We were leasing this car from out of state. To facilitate this transaction, Shane My salesperson, Shane made this a wonderful car leasing experience. We were leasing this car from out of state. To facilitate this transaction, Shane's communication was clear, thorough, and prompt. Every step of the way we were treated with courtesy and professionalism. When we picked up the vehicle, final processing took about fifteen minutes. Shane then took us out to explain car and technology features. Rather than the dread that comes with buying/leasing a car, easily, this was the best car buying experience I have ever had. I highly recommend this dealership and my salesperson Shane. More

Prompt, professional, on-time service. First visit and everything went exactly as promised—couldn’t ask for more. First visit and everything went exactly as promised—couldn’t ask for more. More