Victory Toyota Barboursville

I was scheduled for an oil change tire rotation and alignment check to use a coupon. They didnt do the alignment check not even a hey let’s schedule and you come back. Said since they couldn’t honor th alignment check to use a coupon. They didnt do the alignment check not even a hey let’s schedule and you come back. Said since they couldn’t honor the coupon they’ll give me a discount. They gave me a “free tire rotation” which isn’t anything bc I’m supposed to have free tire rotation any way. Things sure have changed and can’t say for the better More

The service manager was quick to help with the problem my new Toyota Tundra was having. We just had it worked on and so far, it is hard to tell if the gas gauge has been fixed, but time will tell. He told new Toyota Tundra was having. We just had it worked on and so far, it is hard to tell if the gas gauge has been fixed, but time will tell. He told us to let him know if it is not showing the correct gas measurement. The only reason this is 4 starts and not 5 is because this is the third time I have had the truck checked for the same problem. However, this is not to blame on the service manager. More

Very pleasant…. . great employees and comfortable waiting area. Service was quick and easy. Thank you. . great employees and comfortable waiting area. Service was quick and easy. Thank you. More

Very good salesman, Mat Dunkle. Very slow processing, need more help to reduce wait time. Very slow processing, need more help to reduce wait time. More

Outstanding service and attention to detail and our needs. Shane was professional, personable, knowledgeable and went above and beyond to help my daughter in purchasing her second new vehicle from Vic needs. Shane was professional, personable, knowledgeable and went above and beyond to help my daughter in purchasing her second new vehicle from Victory Toyota Barboursville. Processing time was very lengthy, but we would still highly recommend this dealership. More

I was there for almost 2 hours and then told they didn’t have part to fix it. They have not called for me to come back . They also busted the seat molding the drivers side. My husband said the recall was fo have part to fix it. They have not called for me to come back . They also busted the seat molding the drivers side. My husband said the recall was for passenger side airbag . I want my seat fixed and the recall taken care of!! More

Slow. Phones rang frequently and went unanswered. Staff was curious and did what they could to appeared that it was just over booked Phones rang frequently and went unanswered. Staff was curious and did what they could to appeared that it was just over booked More

I will be driving to the next closest dealer for service I left a detailed review yesterday I left a detailed review yesterday More

I have always had my car serviced here. They are knowledgeable and continue to not disappoint! They are knowledgeable and continue to not disappoint! More

I’m 72 years old this the worst service department I have ever experienced would not return calls or keep me up to speed ever experienced would not return calls or keep me up to speed More