Victory Toyota Barboursville

Really appreciated working with Matt Dunkle. Very knowlegeable about his product. Very professional and pleasant personality Very knowlegeable about his product. Very professional and pleasant personality More

The entire experience from start to finish was excellent. Our salesman in particular was incredibly professional and courteous. He made sure we understood exactly what we were purchasing you could tell he ca Our salesman in particular was incredibly professional and courteous. He made sure we understood exactly what we were purchasing you could tell he cared about us as a customer. Over all they have easily gained a returning customer for all of my future vehicle purchases. More

Told service dept to use conventional oil and receipt said synthetic Tried to call them to inquire about it and no answer said synthetic Tried to call them to inquire about it and no answer More

Love being able to drop my vehicle off for it's scheduled service. Love that they went ahead and fixed a safety recall that I didn't even know about. service. Love that they went ahead and fixed a safety recall that I didn't even know about. More

Avoid this place. Low trade-in, shady financing. I got stuck with a lot of things on my bill I didn't want and they were very pushy about it. Optional add-ons were not Low trade-in, shady financing. I got stuck with a lot of things on my bill I didn't want and they were very pushy about it. Optional add-ons were not presented as choices but forced on you. Financing took forever to come through - I was still required to make payments on my trade-in for a month. And the bank they went with for my new car financing is very inefficient, and now I'm stuck with that. Very unhappy with this deal. More

Great to deal with- no problems at all! Fast and met all needs and wants. Would definitely recommend this dealership and especially the salesperson! Fast and met all needs and wants. Would definitely recommend this dealership and especially the salesperson! More

Very easy to work with. Very reasonable on price and negotiations. I will be back to purchase another vehicle. Very reasonable on price and negotiations. I will be back to purchase another vehicle. More

The salesman Bailey was informative and great customer service and financial manager was quick and explained everything throughly service and financial manager was quick and explained everything throughly More

I would rate as 5 star but delivery of the vehicle was almost 5 weeks later than originally understood at the time of committing to it. My salesperson Nick Napier did all he could to keep me updated on th almost 5 weeks later than originally understood at the time of committing to it. My salesperson Nick Napier did all he could to keep me updated on the delay. When it finally arrived, it had a damaged spot, which was quickly addressed to my satisfaction. The dealer did make the delay reasonably easier to maintain paitence by means of a perk. In the end, I think the delay was less about the dealership, and more about the Logistics of new vehicles getting delivered to them. More

Service was fast and efficient. Staff was courteous and helpful. I’m pleased with the outcome. Staff was courteous and helpful. I’m pleased with the outcome. More