Victory Toyota Barboursville

We have used this dealership for service ever since I started driving Toyota in probably 2015, maybe earlier. started driving Toyota in probably 2015, maybe earlier. More

Everyone in the service department was helpful and friendly. Also very professional. I was extremely impressed. Thanks again. friendly. Also very professional. I was extremely impressed. Thanks again. More

Employees in the service center are polite and very efficient taking care of customers. Would recommend this dealer to friends and family efficient taking care of customers. Would recommend this dealer to friends and family More

My experiences with the dealership have always been excellent. Myself and my family have bought several cars from Matt over the last 19 years and he's been wonderful. excellent. Myself and my family have bought several cars from Matt over the last 19 years and he's been wonderful. More

I am very pleased with Isaiah and the team there. They worked with me in my price range to get the vehicle I wanted. There was no high pressure like some places I had been to. The car buying experien They worked with me in my price range to get the vehicle I wanted. There was no high pressure like some places I had been to. The car buying experience there was very pleasant. I would absolutely recommend Victory Toyota Barboursville to others. More

My experience with Mr. Hammer was excellent. I know he has a job to do. My frustration lies in the amount of times I've been there with the same issue. I got new tires, ali Hammer was excellent. I know he has a job to do. My frustration lies in the amount of times I've been there with the same issue. I got new tires, aligned, all the things AT Victory. Shortly after, my brakes were pulsing and my wheel was shaking. When I came for an oil change I told them. They told me it needed aligned again. So I had them do it. Mr. Hammer worked with me and made that experience less frustrating. I left and the same thing happened. I live 45 mins away. So when I scheduled this oil change I asked again. They said it needs aligned, which I'm sure it does. They then said I need new brakes and rotors. This is the frustrating part. My brakes and rotors have been checked at each visit. The car is literally not doing anything different. I'm sure it does need brakes and rotors, I just want to know why it wasn't addressed the other times? Again, Mr. Hammer, super fantastic. Just disappointed in the service. I've also mentioned my hatch not working. The guy I mentioned that to hit the button, reset it, the door opened and closed and he said that will fix it. Now it doesn't open at all automatically. My car is 2 years old. It's just frustrating. More

We like our used van, but , only one key fob was with it. We were told they would help us get another. Two months later I connected with the salesman, again he said he would look into it. Now seven months la We were told they would help us get another. Two months later I connected with the salesman, again he said he would look into it. Now seven months later i still have not heard from him. More

Love the new video that they send about your car. Very good to have except it is deleted after a couple days. I wanted to show my husband. I call but it could not be sent again. Very good to have except it is deleted after a couple days. I wanted to show my husband. I call but it could not be sent again. More

I’m here every 2 week getting my car serviced and my Advisor, Mike, is always super helpful and very easy to work with. A swell guy Advisor, Mike, is always super helpful and very easy to work with. A swell guy More