Victory Toyota Barboursville - Service Center

They explained what it cost to repair my car and gave me a print out and breakdown of the cost a print out and breakdown of the cost More

Was told I needed my rear brake shoes replaced. I was quoted a price range of $500/$550. I took my truck to a local repair shop and they told me the rear drums have never been off the truck since I was quoted a price range of $500/$550. I took my truck to a local repair shop and they told me the rear drums have never been off the truck since it left the factory, and the shoes were barely worn. Now I wonder if they even rotate my tires or inspect anything! I have lost my confidence in the service department. I still have a couple of years left on my service contract, not sure what I could do. More

They are great - took care of the issue. But I have other concerns regarding getting ahold of the dealership directly- unable goes thru a call system it took 6 calls to get ahold of the part But I have other concerns regarding getting ahold of the dealership directly- unable goes thru a call system it took 6 calls to get ahold of the parts department. Go transferred to a Mitsubishi parts one. Customer service thru a call system is not a good thing. More

Excellent service and work provided by the technician, Mike. My customer service rep was friendly and knowledgeable. Mike. My customer service rep was friendly and knowledgeable. More

The vehicle we were looking for was on your lot. Salesman was cordial and helpful. The defective air conditioner was disappointing was handled in a timely manner. Everyone was kind. Great experience Salesman was cordial and helpful. The defective air conditioner was disappointing was handled in a timely manner. Everyone was kind. Great experience. More

Always pleased with the work the dealership. It’s even better now that it’s Victory Toyota!! It’s even better now that it’s Victory Toyota!! More

Victory is awesome. They always handle my issues quickly. They are also courteous and treat me with respect. Taylor, the advisor, is wonderful and educated us about the They always handle my issues quickly. They are also courteous and treat me with respect. Taylor, the advisor, is wonderful and educated us about the issues. I would recommend Victory Toyota to anyone. More

Service was slightly lengthy but they did everything asked of them and were very courteous! asked of them and were very courteous! More

Helpful service advisor and flexible when I was delayed arriving because of traffic problems on Interstate. arriving because of traffic problems on Interstate. More

Coupon offered free alignment check—but it was not done. When I questioned him the Advisor seemed unconcerned didn’t address the issue. He also over charged me— When I questioned him the Advisor seemed unconcerned didn’t address the issue. He also over charged me— More