Victory Toyota Barboursville - Service Center

The service department was quick and thorough in inspecting and solving my check engine light problem. inspecting and solving my check engine light problem. More

Dropped my truck off Thursday July 31st around 11 pm for my oil change appointment Saturday at 2 pm and they were “supposed” to call me and my other contact when the truck was ready (should’ve been Saturday my oil change appointment Saturday at 2 pm and they were “supposed” to call me and my other contact when the truck was ready (should’ve been Saturday or even Friday is the what the service worker said). No phone call or voicemail to me or my other contact and had to go up Monday morning when they opened and ask them if my truck was ready which it was. Just poor managing, reaching out, etc by victory Toyota service center and I will take my tundra to another Toyota service center. More

Reoccurring problem hopefully that is fixed this time. The Advisor Michael Hamner is very professional and polite. The Advisor Michael Hamner is very professional and polite. More

The service department is very efficient. Very personable customer service. The waiting are is very nice. Very personable customer service. The waiting are is very nice. More

It is a friendly dealership and willing to help out the customer with there needs and concerns customer with there needs and concerns More

Well I just feel like nothing is done in a timely manner. I’ve been waiting for tires for almost 3 weeks and then they are unable to get me in for another almost week and half. I just feel like it’s not what I’ve been waiting for tires for almost 3 weeks and then they are unable to get me in for another almost week and half. I just feel like it’s not what it used to be. And I’m not very satisfied with it. More

The dealership was clean. They were quick to help us and our wait was short They were quick to help us and our wait was short More

Friendly and prompt service. So far I have been quite pleased with the service department at Victory Toyota. So far I have been quite pleased with the service department at Victory Toyota. More

Perfect. Everything was perfect. Don’t change anything no problems everyone was nice professional helpful it was perfect. Everything was perfect. Don’t change anything no problems everyone was nice professional helpful it was perfect. More

They give good service. Always a good place to lease or purchase a car. They are always polite and Great service. I have dealt with this dealer for over eight years. Always a good place to lease or purchase a car. They are always polite and Great service. I have dealt with this dealer for over eight years. More