Victory Toyota Barboursville - Service Center

Staff was very pleasant, knowledgeable and efficient! I added getting an inspection sticker after I made the initial appointment and it was not a problem. They notice a service that needed attention an I added getting an inspection sticker after I made the initial appointment and it was not a problem. They notice a service that needed attention and called to let me know and get approval for the service and it still did not delay my service appointment. More

Very professional, friendly and helpful before and after the sale. Especially Martin and his entire team of Avery, Gio and Laura. the sale. Especially Martin and his entire team of Avery, Gio and Laura. More

Went in for the free oil change at 10,000 miles. When I returned home I checked the oil level and it was 1/2 inch above the full line on the dip stick!! I have always heard that overfilling was When I returned home I checked the oil level and it was 1/2 inch above the full line on the dip stick!! I have always heard that overfilling was very dangerous. Not sure I have any confidence in the staff at Victory Toyota. More

Love this place and wouldn’t change a thing about it! Keep it up everyone Keep it up everyone More

I always take my car here, but that day, they seemed a little more stressed than usual. All my other visits have always been pleasant conversations with staff and joking, but that day, everyone seemed off little more stressed than usual. All my other visits have always been pleasant conversations with staff and joking, but that day, everyone seemed off and barely talking. It’s always fast in and out, which I appreciate because I always have my small children. I’m not sure if it’s the change of ownership or what, but I hope this isn’t the new norm. More

I dont really remember the names of the people I interacted with. But this review insists I give some stars. Anyway, the service was good. Thank you for your time, quality work, and respectful inter interacted with. But this review insists I give some stars. Anyway, the service was good. Thank you for your time, quality work, and respectful interactions. More

Good visit. Great services! Nice waiting area. Fifteen is a lot…thank you. Thank you Great services! Nice waiting area. Fifteen is a lot…thank you. Thank you More

It was ok. they brought wrong car back to me. I had to search for car in the rain on a side lot. I’m 78–not an ideal situation. they brought wrong car back to me. I had to search for car in the rain on a side lot. I’m 78–not an ideal situation. More

Excellent customer service from the Service Department! Cody took the time to explain what I needed during this appointment and what to schedule for my next appointment. He was patient and thorough. Cody took the time to explain what I needed during this appointment and what to schedule for my next appointment. He was patient and thorough. More

Very quick and precise maintenance. Always easy to make an appointment and clean facility while you are waiting for your car. Always easy to make an appointment and clean facility while you are waiting for your car. More