Victory Toyota Barboursville - Service Center

I was a little early for appointment. Allowing for that, I felt like it took longer than it should have. I normally get early appointments, but couldn’t do that this time. I was very happ Allowing for that, I felt like it took longer than it should have. I normally get early appointments, but couldn’t do that this time. I was very happy with everything else. More

Very professional from start to finish. I have only been 2 times for maintenance upkeep so far. Very satisfied I have only been 2 times for maintenance upkeep so far. Very satisfied More

The service department has always been most friendly from scheduling of the service to check-in on the appointment day. Keeping you informed of the progress and needs of your vehicles service needs. Plus e scheduling of the service to check-in on the appointment day. Keeping you informed of the progress and needs of your vehicles service needs. Plus explaining the service performed and any needs for future service. The waiting area is always clean and neat. The whole experience of service is very pleasant. More

They work with me to get my wife car oil change early because she going on vacation this week.Everone was very nice. because she going on vacation this week.Everone was very nice. More

Really appreciated working with Matt Dunkle. Very knowlegeable about his product. Very professional and pleasant personality Very knowlegeable about his product. Very professional and pleasant personality More

Fast service & pleasant staff. I won’t mind at all bringing my RAV4 in again I won’t mind at all bringing my RAV4 in again More

Told service dept to use conventional oil and receipt said synthetic Tried to call them to inquire about it and no answer said synthetic Tried to call them to inquire about it and no answer More

Love being able to drop my vehicle off for it's scheduled service. Love that they went ahead and fixed a safety recall that I didn't even know about. service. Love that they went ahead and fixed a safety recall that I didn't even know about. More

I would rate as 5 star but delivery of the vehicle was almost 5 weeks later than originally understood at the time of committing to it. My salesperson Nick Napier did all he could to keep me updated on th almost 5 weeks later than originally understood at the time of committing to it. My salesperson Nick Napier did all he could to keep me updated on the delay. When it finally arrived, it had a damaged spot, which was quickly addressed to my satisfaction. The dealer did make the delay reasonably easier to maintain paitence by means of a perk. In the end, I think the delay was less about the dealership, and more about the Logistics of new vehicles getting delivered to them. More

Service was fast and efficient. Staff was courteous and helpful. I’m pleased with the outcome. Staff was courteous and helpful. I’m pleased with the outcome. More