Victory Toyota of Midtown - Service Center
Chicago, IL
473 Reviews of Victory Toyota of Midtown - Service Center
Loved that they have walk-in availability. While I waited I talked with Juan Ramirez who was very charismatic and knowledgeable. Everyone there was friendly. I talked with Juan Ramirez who was very charismatic and knowledgeable. Everyone there was friendly. More
Good quick service Joe was the service writer at my visit. He a answered all my vehicle questions and helped me get the discount offered by Midtown on those services I Joe was the service writer at my visit. He a answered all my vehicle questions and helped me get the discount offered by Midtown on those services I needed. The waiting room is pleasant with coffee and water available. I have brought my car here before for routine maintenance and have been satisfied with the work. Thank you More
Reliable and friendly service!Merry Christmas and Happy Reliable and friendly service! Merry Christmas and Happy New Year! Hope I do not have to see you for a long , long, long, long, time. Reliable and friendly service! Merry Christmas and Happy New Year! Hope I do not have to see you for a long , long, long, long, time. More
Service was good, used coupons and service adviser let me know about routine maintenance that was coming due. They found the source of a strange noise & provided a loaner car at no cost to keep my needs in m know about routine maintenance that was coming due. They found the source of a strange noise & provided a loaner car at no cost to keep my needs in mind. More
Service I can't say enough about the service department! All of the service people are great. I do seem to deal with Jim the most. He always explains exact I can't say enough about the service department! All of the service people are great. I do seem to deal with Jim the most. He always explains exactly what needs to be done and more importantly, is forthcoming about how necessary it is right at the moment. He lets me know if something can wait a little bit to be repaired or changed out. This helps tremendously with my budget. He is also very patient and understanding about my phobias with my 2001 Camry. :) Also, Martha is always friendly and helpful when I have questions about the invoice. Cathy More
Midtown Toyota’s service department is awesome!!! Kind of small but very efficient. They always treat customers well also. It has a cozy neighborhood atmosphere. small but very efficient. They always treat customers well also. It has a cozy neighborhood atmosphere. More
Excellent service I came in for an oil change and Brain was very attentive and helpful. He provided exceptional customer service by taking the time to review my warrant I came in for an oil change and Brain was very attentive and helpful. He provided exceptional customer service by taking the time to review my warranty details with me and also informing me of my Rav4's maintenance schedule. I highly recommend Brian and appreciate his outstanding customer care. More
Repair on my Toyota tire When I entered I didn't know what they'd find but I was taken care of quickly. Everyone was so helpful and they did an excellent job at a fair price. When I entered I didn't know what they'd find but I was taken care of quickly. Everyone was so helpful and they did an excellent job at a fair price. I'm so grateful to the Toyota staff. More
Condenser I was trying to figure out why Toyota's replacing a condenser cost so much? Is it the labor that is involved compared to other vehicles that need the I was trying to figure out why Toyota's replacing a condenser cost so much? Is it the labor that is involved compared to other vehicles that need the same item replaced? More
Always great service. Brian M in the service dept always provide great service. If he wasn't there I would go to another dealer for my service. Thank you. Brian M in the service dept always provide great service. If he wasn't there I would go to another dealer for my service. Thank you. More