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Victory Toyota of Midtown - Service Center

Chicago, IL

4.5
473 Reviews

473 Reviews of Victory Toyota of Midtown - Service Center

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August 22, 2018

Friendly, efficient service The service pros here are always friendly, informative and efficient. Quickly providing a diagnosis, cost estimate and time estimate. They remember yo More

by 1994Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in service , Jim Christensen
Aug 22, 2018 -

Victory Toyota of Midtown responded

We are pleased to have you as our customer. Thanks for sharing!

August 18, 2018

Great Service Had my car serviced and Jim was very knowledgeable and addressed all our concerns. This is the second service visit and will continue to use this deal More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Aug 21, 2018 -

Victory Toyota of Midtown responded

We are thrilled to have you as our loyal customer, Debbie! Thanks for sharing!

August 15, 2018

Honest service Honest people not making up unnecessary expenses unlike some other dealers. They communicate findings, explain as needed and do a good job fixing the More

by Pedram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sekula
Aug 15, 2018 -

Victory Toyota of Midtown responded

Thanks for sharing your thoughts on working with us!

August 14, 2018

Toyota maintenance Staff was very accommodating and informative. The timely honest service brings me back to this location. Thanks for making a change and maintaining ex More

by tato123$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Christensen
Aug 15, 2018 -

Victory Toyota of Midtown responded

We are thrilled to have you as our loyal customer!

July 14, 2018

Service visit for breaks I have been a customer since 1994, and the reason that I continue to come back for service at this location is for two reasons . 1. Jim Christensen, More

by hank 423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Jul 17, 2018 -

Victory Toyota of Midtown responded

We are thrilled to have you as our customer, Hank!

February 14, 2018

Repair Estimate Scam Gave me as est. of $1100 over the phone. Charged me $1700 when I went to pick it up. Rude and made me out to be a liar. More

by Stal_car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Sarmiento
Feb 23, 2018 -

Victory Toyota of Midtown responded

We apologize for your experience and would like the opportunity to review your service visit. Please contact Brian at 773 622 6300 at your earliest convenience.

November 30, 2017

ALWAYS GREAT SERVICE I never leave there unhappy, Jim always keep me inform about whats going on with car and recommends whats the best service for my car. No complaints More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Dec 06, 2017 -

Victory Toyota of Midtown responded

We are pleased to have you as our customer, Michelle. Thanks for sharing!

October 25, 2017

Service provied in a timely manner My last couple of visits my service has been Alex and I am very pleased with him. He informed me what needed to be done on my next visit More

by Marie1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
Oct 26, 2017 -

Victory Toyota of Midtown responded

Thanks for sharing, Marie!

October 11, 2017

Did repairs in a timely matter Happy with Jim, asked about a service for next visit, very efficient. Price was very fair, great place to do business, always work is done right the f More

by markw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Oct 13, 2017 -

Victory Toyota of Midtown responded

Thanks for sharing your experience, Mark!

June 27, 2017

Excellent and professional Honest and friendly service with a full report at the end of my vehicles service and history. Reasonable prices and honest feedback which is all any More

by HK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matuszewski
Jun 27, 2017 -

Victory Toyota of Midtown responded

Thanks for being our customer and sharing your experience!

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