Victory Toyota of Midtown - Service Center
Chicago, IL
473 Reviews of Victory Toyota of Midtown - Service Center
Fast & efficient service Brought in my car early in the morning for an oil change and tire check. It was done so fast, I didn't have time to drink the wonderful cup of coffee Brought in my car early in the morning for an oil change and tire check. It was done so fast, I didn't have time to drink the wonderful cup of coffee I got in the customer waiting room! Always courteous, professional service at this dealership. More
SERVICE Service is always excellent and completed in a reasonable time, Staff is always friendly and courteous, but my only concern is the price of parts and Service is always excellent and completed in a reasonable time, Staff is always friendly and courteous, but my only concern is the price of parts and labor costs. I wish you could do something about it. More
Service at Toyota I bought my Highlander in August of '03. Jim Christensen has (fortuitous for me) been my primary service person. With each visit, Jim has given top se I bought my Highlander in August of '03. Jim Christensen has (fortuitous for me) been my primary service person. With each visit, Jim has given top service at the best price, with the best suggestions. I know my Highlander is running as smoothly today because of Jim and the service department at Toyota. K.M.Monahan More
The Best!! I love coming to Midtown Toyota to service my vehicle. I'm greeted at the door by friendly, professional service people. They know my car and help me I love coming to Midtown Toyota to service my vehicle. I'm greeted at the door by friendly, professional service people. They know my car and help me keep it in great shape. All services are discussed ahead of work including cost. They also inform me of upcoming needs for my car i.e. you should try to replace your tires. I usually see Jim C. and I trust him completely. I don't feel pressured to buy a service. If there is a need, he explains the needs and reason for it. I will not go anywhere else and recommend Midtown to my friends. I am very pleased. Thank you. More
Great customer service I was told it would take 1.5 hours or possibly more and they were on the dot. Thanks to wifi and my iPad time went by quickly. Thomas explained ever I was told it would take 1.5 hours or possibly more and they were on the dot. Thanks to wifi and my iPad time went by quickly. Thomas explained everything. Total experience was great! More
This is THE best service center I have ever dealt with. I work Monday thru Friday and have dreaded the fact that my only day for servicing my vehicle is on Saturdays, which I know is a very busy day for deal work Monday thru Friday and have dreaded the fact that my only day for servicing my vehicle is on Saturdays, which I know is a very busy day for dealers. Although they are busy on Saturdays, they provide the greatest service anyone could ask for. I have dealt with Thomas at the past three service appointments and he has been great. Not trying to push any "additional" repairs and always making sure to get me any coupons to lower my costs. Thanks to a great team at Midtown Toyota!! More
The service department did a great job with my car. I was in and out in (20 min or less) for the oil change & tire rotation). Fllad was very helpful in answering my questions and gave detailed explanations o in and out in (20 min or less) for the oil change & tire rotation). Fllad was very helpful in answering my questions and gave detailed explanations on what was being done. Thank you! More
Tom Hansen was great ! We called first and brought our car in on a very busy day for outstanding service. The waiting room is very nice and comfortable. car in on a very busy day for outstanding service. The waiting room is very nice and comfortable. More
VERY GOOD SERVICE AND EXCELLENT HOURS, especially on Saturday. I also appreciate the coupons I receive in the mail. The complimentary water, tea, or coffee is great. The spent was reasonable. Saturday. I also appreciate the coupons I receive in the mail. The complimentary water, tea, or coffee is great. The spent was reasonable. More