Victory Toyota of San Bruno

I always, get excellent service from Andrew, if he wasn't there. I would not bring my car at this location. there. I would not bring my car at this location. More

No oil change and car was really filthy on the floor boards and drivers side especially. boards and drivers side especially. More

Professional and efficient - Bradley was very friendly and provided great service. Vehicle was done in the time he stated and provided great service. Vehicle was done in the time he stated More

I’ve been going to victory Toyota when it was Melody Toyota for a long time they’ve been always great with my vehicles Toyota for a long time they’ve been always great with my vehicles More

It was easy to drop off and pick up. I was notified promptly when service completed. I was notified promptly when service completed. More

Very knowledgeable about my Toyota vehicle's I own She's very helpful and the manger Cliff Dower as well ?? very helpful and the manger Cliff Dower as well ?? More

The advisors at victory Toyota are very nice. Andrew Medina worked with me this time, and he worked with the technicians until they figured out the problem with my car. Andrew Medina worked with me this time, and he worked with the technicians until they figured out the problem with my car. More

Easy to get an appointment and to get in and get out in a reasonable amount of time. reasonable amount of time. More

Sales person made many errors was not in contact with at all. Delay in completing the job over 2 months was not on top of completing the work several delays that could be avoided. My rental went past 30 day all. Delay in completing the job over 2 months was not on top of completing the work several delays that could be avoided. My rental went past 30 days. I was charged 345.00 due to Toyota. I will never go back there. The manager Cliff got involved due to his employee lack of service to us. 2 months was outrageous time for my car to sit there waiting for Toyota to complete the job. No communication with Cris Huho. The manager tried to resolve it but stood by his employee who he thought did a great job. Was Outrageous being nice is one thing but being incompetent is another. They did not us us as far when we could pick up the car I called Chris slot he seemed to be in lala Lang. Very disappointed with the quality of service. Pls forward this sevey to upper management. More

Appt was easy to schedule (next day), svs complete w/in time frame as informed @ check in time frame as informed @ check in More