Victory Toyota of San Bruno - Service Center

They delivered the car to me at night and it was very dirty. I took the car to be washed the next day and there were small stone cracks on the car's window. The officer told the manager Musa Tosun and th dirty. I took the car to be washed the next day and there were small stone cracks on the car's window. The officer told the manager Musa Tosun and they said they would fix the car but the crack got bigger and they sent me back without fixing my car. They victimized me More

The staff is friendly and the service was performed in a timely manner. It was an overall good experience! timely manner. It was an overall good experience! More

My visit went amazing. I had a last minute drop in. I had no clue there was a nail in my tire. Good thing someone pointed it out. I had no idea, but they were able to help I had a last minute drop in. I had no clue there was a nail in my tire. Good thing someone pointed it out. I had no idea, but they were able to help me right away. they patched up my tire till replacement tire came in. More

Andrea was efficient, understanding and very knowledgeable. Great rapport! I look forward to working with her again. knowledgeable. Great rapport! I look forward to working with her again. More

Dong took care of me and provided excellent and timely service. Promised me 3 hours and succeeded in his endeavor. service. Promised me 3 hours and succeeded in his endeavor. More

I’ve been coming here for years and don’t trust any other dealer to service my car they are 5 stars to me dealer to service my car they are 5 stars to me More

So disappointed. Where to start? The service department gave me a time they would be done with my car finished. I came back and it hadn’t move from the spot i had par Where to start? The service department gave me a time they would be done with my car finished. I came back and it hadn’t move from the spot i had parked it in. Then went I asked if it was done they looked at confused. Then they said no. I waited an additional hour. Then the service person told the same exact measurements of my front and rear brakes as the last time I was in. The last time I was in was roughly 6 to months prior. So this leaves me wondering if they even did anything. The last time I was in for service they had not rotated my tire when they said they had. My wheels are marked and when I look the wheel we in the same position as when I dropped it off. When I called they told me they would review it. They later found via video that it was intact not done. So there’s your review. Nice people but garbage service. More

Chris is the best person in service center He is very helpful and professional. He never says no for anything helpful and professional. He never says no for anything More

Very caring peoples work done professionally in time very satisfied work and very reasonable pro satisfied work and very reasonable pro More

It was positive. The waiting room was comfortable Christopher was very thorough in explaining the service that was done to my vehicle & he answered the questions I as The waiting room was comfortable Christopher was very thorough in explaining the service that was done to my vehicle & he answered the questions I asked. He was very professional & understanding. More