Victory Toyota of San Bruno - Service Center

Check engine light came on in August 24. At least six trips to the dealership and still not fixed. I left my vehicle there for 15 weeks, yes 15. I picked it up 3/27. Less than 24 hours later At least six trips to the dealership and still not fixed. I left my vehicle there for 15 weeks, yes 15. I picked it up 3/27. Less than 24 hours later it came back on again. I have spent nearly $10,000. To top it off I found a 5” by 1/2 “ scrape on my drivers side door. I’m not happy. More

The service representative was very helpful and had the car done on time as promised car done on time as promised More

My service advisor, Chris Hugo, provided me with excellent service. Very professional and Kept me updated with my car. He is truly an asset to your companny. excellent service. Very professional and Kept me updated with my car. He is truly an asset to your companny. More

The dealership provides fast and efficient service. My service advisor Andrew is always helpful and courteous. My service advisor Andrew is always helpful and courteous. More

Andrew provided exceptional service. He was attentive, professional, and truly went above and beyond to ensure a great experience. He was attentive, professional, and truly went above and beyond to ensure a great experience. More

Courteous customer service. Good knowledge. Prompt response. Overall very satisfactory. Thank you. Much appreciated for your time. Good knowledge. Prompt response. Overall very satisfactory. Thank you. Much appreciated for your time. More

Cristal is awesome. Service was fast. Easy access. No hassle. Will bring my car back for service. Service was fast. Easy access. No hassle. Will bring my car back for service. More

Christopher, service department, gave me excellent customer service in every way. He should be the standard in which all service advisors in the department aim to achieve. customer service in every way. He should be the standard in which all service advisors in the department aim to achieve. More

Friendly staff and efficient service. Comfortable accommodations while you wait to have your car serviced . Comfortable accommodations while you wait to have your car serviced . More

But, I arranged for service, used a special and the tire alignment was not done. I called many times to document for my records and it was not done. Finally, I called again and told to bring in to do it alignment was not done. I called many times to document for my records and it was not done. Finally, I called again and told to bring in to do it, 3 tires out of alignment More