Videon Chrysler Dodge Jeep RAM

Disgusting Experience I leased a Jeep Wrangler Sahara Unlimited recently from a dealer in WestChester PA (Name : Videon). I mis interpretted the heating icon on Side Mirror I leased a Jeep Wrangler Sahara Unlimited recently from a dealer in WestChester PA (Name : Videon). I mis interpretted the heating icon on Side Mirrors to a blind spot detection which is pretty common on all vehicles now. I reached out to the dealership again the very next day & requested to get me an option on my vehicle & was ready to pay the difference out front. Technically i have 3 days in PA Lawfully to return the vehicle & swap it with what i need. I called Mopar / Quadratec later to see if i could have those options fitted on my jeep at the cost to me. Aparently Jeep currently doesnt have those options in 2019 Wrangler. I tried all my ways to have myself to get Blind Spot detection. I requested dealer to help me consistently & he is reluctant now. I was looking for my Jeeps & Myselfs safety concern. Really Unhappy with how all of this was handled. I will never ever recommend anyone to this dealership. Sales guy Mike was excellent to deal with. I Spoke to them couple of times & they were pretty Okay with this transaction & did mention to me that i am in the timeframe where dealer could help me. Post this post on the internet i will head on to Jeep Wrangler Department & definitely make this to higher ups. More

Best vehicle purchase experience Kevin Brophy is the best salesman I've ever met. He is knowledgable, personable, and never pressured me into a purchase. He also helps the custome Kevin Brophy is the best salesman I've ever met. He is knowledgable, personable, and never pressured me into a purchase. He also helps the customer navigate the best possible ways to get the vehicle they want. He's one of a kind!! More

Easyist deal I ever made Kevin Roman was my salesman and my son-in-law setup the deal for me. I came there to sign and pickup the car. EASY!!!!!!! Kevin Roman was my salesman and my son-in-law setup the deal for me. I came there to sign and pickup the car. EASY!!!!!!! More

Relaxed, no pressure. A very relaxed, friendly atmosphere. I would recommend Videon to family and friends without hesitation. There was never any pressure, cooperative, a g A very relaxed, friendly atmosphere. I would recommend Videon to family and friends without hesitation. There was never any pressure, cooperative, a great buying experience. More

Body work on Hyunda Ioniq Although we were afraid the car was totaled, this dealership’s body shop did such a great job that it’s impossible to tell there was any damage at all Although we were afraid the car was totaled, this dealership’s body shop did such a great job that it’s impossible to tell there was any damage at all. Special kudos to Rick Renzulli in the shop who guided the entire process and kept us informed every step of the way! More

2017 Dodge Durango w/ trade in on 2012 Buick enclave Great dealership works hard to get you in and out while asking all your questions. Rick Harper is the guy to go see and Marge in finance is awesome. A Great dealership works hard to get you in and out while asking all your questions. Rick Harper is the guy to go see and Marge in finance is awesome. All around great experience More

Professional Very professional and friendly Got my price through email and was fine with it. Michael was very knowledgeable and very easy to work with. Matt was Very professional and friendly Got my price through email and was fine with it. Michael was very knowledgeable and very easy to work with. Matt was very good at getting back to me by email. More

Very happy with the car I drove off the lot! I have purchased a few vehicles at this dealership. I've always been quite satisfied with the sales people and whenever I brought it in for service. I have purchased a few vehicles at this dealership. I've always been quite satisfied with the sales people and whenever I brought it in for service. I was looking for a different car and I was able to trade in my old car and purchase a car that better fit my needs. More

Great support and service I bought two cheap here and I’ve been very happy with sales, service, and everyone in between. I plan to buy my sons vehicle there. I bought two cheap here and I’ve been very happy with sales, service, and everyone in between. I plan to buy my sons vehicle there. More