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Village Cadillac

Homosassa, FL

4.9
116 Reviews

2431 US Hwy 19

Homosassa, FL

34448

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116 Reviews of Village Cadillac

April 01, 2020

We recently leased a vehicle from Village Cadillac and we were very pleased with the entire process. Our salesman, Leon Gavin, was exceptional and went above-and-beyond to make sure every detail was taken ca More

by Jenniferdarby
Recommend Dealer
Yes
Employees Worked With
Leon Gavin, Sarah Edwards, Gage Eldred
Apr 15, 2020 -

Village Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call if there's anything else we can do for you. The Village Cadillac of Homosassa Team

March 09, 2020

Very unhappy The sales staff was fantastic,very helpful. The finance team try to get over on you with warranties the that only are covered at that dealer and you h More

by Scott585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Toney
Mar 10, 2020 -

Village Cadillac responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

December 11, 2019

We were looking for a very specific color combination of our new Cadillac XT5. We traveled 4 hours each way to complete the sale. Cory and the team at Village Cadillac are exceptional! Very professional and More

by VJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory C.
Dec 14, 2019 -

Village Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Village Cadillac of Homosassa, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Village Cadillac of Homosassa Team

October 28, 2019

Sales Corey Corneillie was a wonderful salesman. Offered us different options. Made helpful suggestions. Was completely accommodating to all of our needs. More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Corneillie
Oct 28, 2019 -

Village Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Village Cadillac of Homosassa Team

October 27, 2019

Amazing Service The staff went above and beyond for what I wanted. From the moment you pull up and step out of your car they greet you. They sit down and listen to ev More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey,John
Oct 28, 2019 -

Village Cadillac responded

Hello Kelly and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Village Cadillac of Homosassa Team

September 14, 2019

Review My salesperson Anna Phihas was excellent!!!! The dealership finance department not so much . Waited an hour and a half just to process my check. I don More

by Peggy Berger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Psihas
Sep 16, 2019 -

Village Cadillac responded

Peggy, we appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Village Cadillac of Homosassa Team

August 11, 2019

Sales and Service that exceeds my expectations Everyone is so friendly and helpful from the time you pull into the service area. You are greeted by someone to take your vehicle and direct you to yo More

by DRoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra in sales, Debra the cadillac service agent, Nick the assistant Cadillac service agent
Aug 12, 2019 -

Village Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Village Cadillac of Homosassa Team

July 14, 2019

Online inquiry experience They increased the price after I inquired the vehicle, it's not the right way to do the business. Beth replied to me the email, and said: sorry for th More

by davidmv6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Beth Narverud
Jul 15, 2019 -

Village Cadillac responded

David, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Village Cadillac of Homosassa Team

July 03, 2019

BEWARE Tag took over a month to come. Temp tag expired before permanent one came. I made a deal to get a spare tire kit for my car, got it in writing and I More

by Disapointed
Price
Recommend Dealer
No
Employees Worked With
Lou D'Angelo Sales Person I delt with
Jul 08, 2019 -

Village Cadillac responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Village Cadillac of Homosassa Team

July 02, 2019

Marie of Village Cadillac of Homosassa #1 in sales Marie of Village Cadillac gave us the best customer service! Her knowledge & kindness was #1. Her manager Don & Joe fixed any questions or concerns More

by Laurie Tarazona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie, Joe Petrillo, Don Fortier, Devon Fairchild, Corey Corneille
Jul 08, 2019 -

Village Cadillac responded

Laurie, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Village Cadillac of Homosassa Team