Village Cadillac
Homosassa, FL
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116 Reviews of Village Cadillac
We recently leased a vehicle from Village Cadillac and we were very pleased with the entire process. Our salesman, Leon Gavin, was exceptional and went above-and-beyond to make sure every detail was taken ca were very pleased with the entire process. Our salesman, Leon Gavin, was exceptional and went above-and-beyond to make sure every detail was taken care of and to our complete satisfaction. If you’re in the market for a new vehicle, I HIGHLY recommend the Village team!!! More
Very unhappy The sales staff was fantastic,very helpful. The finance team try to get over on you with warranties the that only are covered at that dealer and you h The sales staff was fantastic,very helpful. The finance team try to get over on you with warranties the that only are covered at that dealer and you have to pay a fee any other place, so it's taken me 2 months to cancel and I sill don't have my money back, and in the same time The Dealership canceled my other warranty without my permission a $2000 policy. Now I understand there are issues, but I have call more than a dozen time, emailed, and I hand delivered the paperwork and not 1 person from that Dealership has to correct the problem . I know it's nothing to them, just a used Tacoma, but it's my truck, More
We were looking for a very specific color combination of our new Cadillac XT5. We traveled 4 hours each way to complete the sale. Cory and the team at Village Cadillac are exceptional! Very professional and our new Cadillac XT5. We traveled 4 hours each way to complete the sale. Cory and the team at Village Cadillac are exceptional! Very professional and courteous from start to finish. Thank you! More
Sales Corey Corneillie was a wonderful salesman. Offered us different options. Made helpful suggestions. Was completely accommodating to all of our needs. Corey Corneillie was a wonderful salesman. Offered us different options. Made helpful suggestions. Was completely accommodating to all of our needs. I vote him salesman of the year! More
Amazing Service The staff went above and beyond for what I wanted. From the moment you pull up and step out of your car they greet you. They sit down and listen to ev The staff went above and beyond for what I wanted. From the moment you pull up and step out of your car they greet you. They sit down and listen to every detail and your expectations. The staff that I did work with I can tell you were amazing and worked with me on everything.I can say it was a great example of team work yesterday. Thank you all for your hard work. Kelly More
Review My salesperson Anna Phihas was excellent!!!! The dealership finance department not so much . Waited an hour and a half just to process my check. I don My salesperson Anna Phihas was excellent!!!! The dealership finance department not so much . Waited an hour and a half just to process my check. I don’t have anything else to add. More
Sales and Service that exceeds my expectations Everyone is so friendly and helpful from the time you pull into the service area. You are greeted by someone to take your vehicle and direct you to yo Everyone is so friendly and helpful from the time you pull into the service area. You are greeted by someone to take your vehicle and direct you to your service manager. The service manager greets you warmly and verifys all your information and explains what is required to keep your vehicle in tip top shape. As you are waiting you walk around or sit in the lounge enjoying the refreshments provided free to you. The sales folks on the floor all say hello and want to have a conversation regardless if you are looking for another vehicle or not, they make you feel like friends and family. More
Online inquiry experience They increased the price after I inquired the vehicle, it's not the right way to do the business. Beth replied to me the email, and said: sorry for th They increased the price after I inquired the vehicle, it's not the right way to do the business. Beth replied to me the email, and said: sorry for the confusion. It's not the confusion, because I have the photo evidence. More
BEWARE Tag took over a month to come. Temp tag expired before permanent one came. I made a deal to get a spare tire kit for my car, got it in writing and I Tag took over a month to come. Temp tag expired before permanent one came. I made a deal to get a spare tire kit for my car, got it in writing and I am still waiting. Finance department got me the worst interest rate instead of the best one. I had to tell them to try this bank and saved over 2% on my rate. JUST BE VERY CAREFUL. If nothing else contact Joe Petrillo manager. Mr Petrillo so far has kept his promises. More
Marie of Village Cadillac of Homosassa #1 in sales Marie of Village Cadillac gave us the best customer service! Her knowledge & kindness was #1. Her manager Don & Joe fixed any questions or concerns Marie of Village Cadillac gave us the best customer service! Her knowledge & kindness was #1. Her manager Don & Joe fixed any questions or concerns for us to drive home a new XT5! Thank you Cillage Cadillac of Homassasa! More