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Village Jeep

Royal Oak, MI

4.8
40 Reviews

31200 Woodward Ave.

Royal Oak, MI

48073

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Showing 40 reviews

March 06, 2024

Excellent customer service , sales and assistance. Randy is a great help and always helps us to get our deals done . More

by Blessedns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy , Dennis, Tiffany
Mar 07, 2024 -

Village Jeep responded

Thank you so much for your kind words! We are thrilled to hear that Randy was able to provide you with excellent customer service and assistance. We truly appreciate your feedback and look forward to serving you again in the future.

February 28, 2024

I left a large Jeep dealership after decades of new car purchases, because my salesman died, and the business was sold to a multi-state conglomerate. I was hoping for a more personal sales experience, from More

by Jeffrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnathan McNamara
Feb 29, 2024 -

Village Jeep responded

Jeffrey, we are thrilled to hear about your positive experience at Village Jeep! We are dedicated to providing a personal touch to all our customers and are delighted that you found that with us. Thank you for recommending us and mentioning Johnathan McNamara. We appreciate your loyalty!

February 17, 2024

Great experience. 10 plus live the staff. Jason and Kyle so helpful. My Jeep is great More

by Susanlsabbath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 19, 2024 -

Village Jeep responded

Hi Susan! Thank you for your kind words and 5-star rating. We're thrilled to hear that Jason and Kyle provided excellent service during your visit. We're glad you're enjoying your Jeep! If you ever need anything else, feel free to reach out.

February 16, 2024

Jonathan made the leasing process very easy. He was a pleasure to work with when getting a new car. More

by Srolands
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McNamara
Feb 19, 2024 -

Village Jeep responded

Thank you for your kind words about working with Jonathan! We're thrilled to hear that he made the leasing process easy and was a pleasure to work with. We strive to provide exceptional service to all our customers, and we're glad that was reflected in your experience.

February 01, 2024

Just walked in, left with a vehicle, and, It was the vehicle I wanted. Sales person was very nice and helpful. More

by 444gigofred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Halle Gardner
Feb 02, 2024 -

Village Jeep responded

Hi Fred! Thank you so much for your kind words. We're thrilled that you had a great experience and found the perfect vehicle. Our team is always here to assist you with any future needs. Have a fantastic day!

January 19, 2024

Made appointment and they were on time. Very comfortable waiting area. Kyle and Jason in service are friendly and extremely knowledgeable. I have been coming here for about 5 years now. Th More

by docmef22
Recommend Dealer
Yes
Employees Worked With
Kyle and Jason
Jan 22, 2024 -

Village Jeep responded

Thank you for your kind words! We're thrilled to hear that our team provided you with excellent service and made you feel comfortable during your visit. We appreciate your loyalty over the past 5 years and look forward to serving you in the future.

January 11, 2024

My service representative Jason was very professional and helpful. I was able to call in and speak with him about my problem with the Wrangler he schedule the appointment the next day. The problem was repai More

by wjmartin
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 15, 2024 -

Village Jeep responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that Jason provided professional and helpful service, and that your problem was resolved quickly and within budget. We're honored to be your new Jeep dealer and look forward to serving you in the future.

December 15, 2023

I serviced my car here and overall it was not a good experience. Poor customer service, the majority of the employees that I came in contact with in the service department were very unhelpful and did n More

by Luc
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don’t recall the name
Dec 20, 2023 -

Village Jeep responded

Luc, we are so sorry to hear that we were unable to complete the services you needed. It's our goal to provide maintenance and repairs in a timely manner, and we're so sorry that our team could not properly assist you during your appointment. We'd like to have the opportunity to work with you again and provide you with the services you need. Sincerely, Kyle Mitchell, Service Manager, kmitchell@autohahnnetwork.com, (248) 549-5300 ext 3404

December 04, 2023

Just Leased a new 2024 Jeep Wrangler 4xe. The Sales Mgr. performed experienced & professional. Saleperson left some values to be desired. She didn't know the Lease Breakdowns & was careles More

by Dorty1
Recommend Dealer
No
Employees Worked With
HG
Dec 07, 2023 -

Village Jeep responded

We are so sorry to hear that you were left unsatisfied with any aspect of your experience here! We want all of our customers to be fully informed about all matters regarding their vehicle, and we apologize for any lack of communication. If you have any additional questions or concerns, please reach out to us so we can help. Sincerely, Randy Beattie, Sales Manager, rbeattie@autohahnnetwork.com, (248) 549-5300 ext 3304

November 26, 2023

Jason is an amazing resource who always takes care of me when my car needs servicing they are fast and complete love this place. More

by Ohheck
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 27, 2023 -

Village Jeep responded

We are so happy to hear that you had such a positive experience working with Jason! Thank you for choosing our dealership, and for taking the time to share your kind review!