Villages Subaru

My first time here and I'm looking forward to the next. Check in was fast and professional. They looked into all of my concerns and provided the system updates I required. Even the coffee was good. Check in was fast and professional. They looked into all of my concerns and provided the system updates I required. Even the coffee was good. More

VERY HAPPY WITH CAR, PRICE AND SALESPERSON. UNHAPPY WITH FOLLOW-UP TO LEARN HOW TO USE ELECTRONICS. I WAS ASSURED I WOULD GET A CALL WITHIN 72 HOURS, AND THAT WAS LAST WEEK: I AM STILL WAITING. FOLLOW-UP TO LEARN HOW TO USE ELECTRONICS. I WAS ASSURED I WOULD GET A CALL WITHIN 72 HOURS, AND THAT WAS LAST WEEK: I AM STILL WAITING. More

Super Service! My Birthday! Had to jump battery and called Bill Bryan service. They said to bring in car. We got there and Alejandro took over and what a great job he did! My husband had a doctors a called Bill Bryan service. They said to bring in car. We got there and Alejandro took over and what a great job he did! My husband had a doctors appointment 20+ miles away from Bill Bryan. It was a busy day at the dealership and we had to wait, but thanks to all concerned and most especially, Alejandro, our battery was tested and replaced and we made it to the doctor and even had time for a fast hamburger on the way! Thanks, Alejandro and Bill Bryan Subaru for outstanding service! More

Quick, friendly service with a smile.Personable, Quick, friendly service with a smile. Personable, knowledgeable. Always willing to go above and beyond to provide excellent service . Summer was ve Quick, friendly service with a smile. Personable, knowledgeable. Always willing to go above and beyond to provide excellent service . Summer was very kind - wishing her great success at her new job! More

Great service in an emergency situation (flat tire, large screw in rear tire) while traveling in Florida from Illinois. Tire was repaired within an hour without an appointment. screw in rear tire) while traveling in Florida from Illinois. Tire was repaired within an hour without an appointment. More

Everything went well. The salesman was pleasant and they worked with us on everything needed. Very quick process. We left the dealership the same day with our beautiful new truck. worked with us on everything needed. Very quick process. We left the dealership the same day with our beautiful new truck. More

I had made an online appointment, which when I showed up, was not in the system. I was told that this was not an uncommon occurrence. Rachel (the Service Advisor) got me in and got my service done with no is was not in the system. I was told that this was not an uncommon occurrence. Rachel (the Service Advisor) got me in and got my service done with no issues. She is definitely a standout, and I had a nice conversation with her about farming and beekeeping as I was checking out. While in the waiting area, numerous people asked if I needed anything, which was nice. Overall, an excellent experience, but please work on internet appointments! More

Alejandro is very courteous and friendly. The waiting area is very clean and comfortable. A staff member asked if I needed anything to eat or drink. area is very clean and comfortable. A staff member asked if I needed anything to eat or drink. More

excellent service. Alejandro was great. We had an oil issue and he checked it and filled it up and told us to return in 1000 miles. Then checked again and they did what had to be done to find the proble issue and he checked it and filled it up and told us to return in 1000 miles. Then checked again and they did what had to be done to find the problem. Great service. PS: grandson loves the soft drinks! More

Both service management employees mentioned have been very efficient, responsive and courteous each time I've brought my 2002 Subaru Forester in for general service and occasional extensive repairs. very efficient, responsive and courteous each time I've brought my 2002 Subaru Forester in for general service and occasional extensive repairs. More