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Villages Subaru

Leesburg, FL

4.7
1,886 Reviews
Villages Subaru is not just your Leesburg Subaru dealership, we also provide a full line of services dedicated to our Florida customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Villages Subaru is the smart choice for your automotive needs. Come in and say hi! We're located at 8730 US HWY 441, LEESBURG, FL, near Ocala, Sanford, Orlando, and Mt. Dora. Or, you can give us a call at 352-290-2725.
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8730 U.S. 441

Leesburg, FL

34788

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Showing 1,886 reviews

January 25, 2021

This is my first experience with Subaru and Christopher was a great salesperson explained everything thoroughly , very professional and kind. Over all a good experience. Would recommend to others More

by riversam1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Britton
Jan 26, 2021 -

Villages Subaru responded

Thank you for the great review, Riversam! We will be sure to thank Christopher for providing you with a great experience. We look forward to working with you again!

January 24, 2021

My battery died. After getting a jump from AAA I called Subaru and they told me to come in at once. Saw me immediately and replaced the battery which was still under warranty at no charge. More

by rockburn58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 25, 2021 -

Villages Subaru responded

Rockburn, we were very happy to help you with your battery issue and are here for any future Subaru needs. Thank you so much for leaving us this great review!

January 23, 2021

They did a great job not trying to sell me a car this time. I was happy about that. Thank you for listening. I will only have a Subaru now that I’ve experienced one. More

by blmybrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 25, 2021 -

Villages Subaru responded

Thank you for this excellent review, Blmybrz! We are here for you and all of your Subaru needs.

January 22, 2021

Went in for an oil change and tire rotation. Oil change was done in a timely manner and I was told I didn’t need to have tires rotated. More

by cfung47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 22, 2021 -

Villages Subaru responded

CFung, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

January 22, 2021

We first talked with Tyler in September and just purchased this week, he was great at keeping in touch and sharing information. We ended up purchasing a top of the line Ascent with under 8000 miles More

by bgreiner1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in finance, Tim Rivera, Tyler Torres
Jan 22, 2021 -

Villages Subaru responded

Thank you for your business and your 5-star review, Bgreiner! We hope you enjoy your new Ascent!

January 22, 2021

Service rep was friendly & efficient but was attentive and listened to my requests and comments. The service visit was completed within the quoted timeframe, including a courtesy car wash! More

by smarv1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Renard
Jan 22, 2021 -

Villages Subaru responded

Smarv, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 20, 2021

Alejandro greeted me when I arrived. Very well mannered and polite. He was very thorough in his explanation of the service I was there for. Excellent job!!! More

by catmorrison87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jan 20, 2021 -

Villages Subaru responded

Cat, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad Alejandro provided you with that. Come back and see us at Bill Bryan Subaru in the future!

January 19, 2021

I made an appointment for routine service over the phone. Scheduler was cheerful and polite. When I arrived, I received prompt, courteous and professional service. Car noticeably cleaner after complimentary More

by wmducas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Emily
Jan 19, 2021 -

Villages Subaru responded

Wmducas, thank you for your excellent rating and review of Bill Bryan Subaru! It is great to hear that you had a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

January 15, 2021

I was very frustrated over 4 previous attempts between purchasing a new key fob and reprogramming fee. I called Jason Brown their service manager who told me to take my problem elsewhere. I contacted J More

by noreen.steve.nevrly
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goguen, Kyle Allman and Rachel Porcelli
Jan 15, 2021 -

Villages Subaru responded

Noreen, we are very sorry to hear about your frustrations with getting your key fob taken care of promptly. We are happy to hear that Rachel, Kyle, and Joe were able to turn this situation around for you. We are addressing this issue internally and have ongoing customer service training to keep issues like this from happening again. Thank you for taking the time to leave your feedback and please let us know if there is anything else we can do to assist you.

January 14, 2021

Always on time explain everything to you do not force you o do expensive work unless needed and of course always very pleasant always fresh drinks More

by DIANEBIBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Jan 15, 2021 -

Villages Subaru responded

Diane, thank you for your rating and review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

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