Villages Subaru

I made an appointment for routine service over the phone. Scheduler was cheerful and polite. When I arrived, I received prompt, courteous and professional service. Car noticeably cleaner after complimentary Scheduler was cheerful and polite. When I arrived, I received prompt, courteous and professional service. Car noticeably cleaner after complimentary wash. I have always received reliable service. More

I was very frustrated over 4 previous attempts between purchasing a new key fob and reprogramming fee. I called Jason Brown their service manager who told me to take my problem elsewhere. I contacted J purchasing a new key fob and reprogramming fee. I called Jason Brown their service manager who told me to take my problem elsewhere. I contacted Joe Goguen, the GM, who took care of the problem for me. Rachel and Kyle were excellent. I have had 4 previous attempts to replace or reprogram my key fobs but failed. This time, I asked for Rachel who is very knowledgeable and kind. She is very professional. Kyle, came out to see me this time and talked to me to reassure that he was going to get to the bottom of my issues. Joe took care of my problem with no charge. I would have given a 5 star but their service manager, Jason would not help me nor cared about my problems and extremely rude. More

Always on time explain everything to you do not force you o do expensive work unless needed and of course always very pleasant always fresh drinks you o do expensive work unless needed and of course always very pleasant always fresh drinks More

Thank Goodness for Jerome and Robert Munroe. I got the Outback I was looking for. Great Service. They were worth the drive from Lake Butler, Florida. Outback I was looking for. Great Service. They were worth the drive from Lake Butler, Florida. More

Had to have a door handle repaired, part ordered, came in in two days, brought car in and fixed as quoted, car washed, car was good, fast return in two days, brought car in and fixed as quoted, car washed, car was good, fast return More

Sales associate (Tyler Torres) was exceptional. He made the buying experience comfortable. He knowledge of the product was first class. His overview of the features of the vehicle was extensive and made it the buying experience comfortable. He knowledge of the product was first class. His overview of the features of the vehicle was extensive and made it easy for us to understand. Only somewhat less than excellent was the financing of the vehicle. Understand COVID-19 had some impact plus it seemed to be an busy day at the dealership but we waited almost 1.5 hours just to get in from of the finance employee. Previous experience at new car financing you would sign on the papers electronically on their desktop and walk away with a thumb drive. This was all paper experience. Terrible. More

Drive nice car! We still practice the tech! We have to take control of gas saver. Running is very smooth. First time, it is big car!! take control of gas saver. Running is very smooth. First time, it is big car!! More

Robert helped us with the purchase of our new Subaru and he was very personable and knowledgeable about the vehicles. It was a great experience. Thank you Robert he was very personable and knowledgeable about the vehicles. It was a great experience. Thank you Robert More

Everyone from the phone receptionist to service is the best. Rachael, in service, is an exceptional employee. Sweet, helpful and a good listener. A credit to suburu. best. Rachael, in service, is an exceptional employee. Sweet, helpful and a good listener. A credit to suburu. More

Even though I waited until the last week before my time to get the service for my warranty, every person involved was gracious and helpful. to get the service for my warranty, every person involved was gracious and helpful. More