Villages Subaru

2019 crosstrex premium sold to us by Garritett w reddish ON october 28 2019.. i took my mother to look at suburas .at biil bryan subaru in leesburgerg .. this was not her her first choice of a new car . b ON october 28 2019.. i took my mother to look at suburas .at biil bryan subaru in leesburgerg .. this was not her her first choice of a new car . but it it was mine ..for her to be safe in .. mr garritett reddish can right out out to help help us .he anwerd all our qustions and helped her find the best car to fit her .. not sell her most high priced ..A PLUSE.. YOUNG MAN ...WE BOUGHT HER A 2019 CROSSTRAX ..AND SHE LOVES IT MORE THAN ANY CAR SHE HAS OWND .. EVERYONE AT THIS PLACE WAS NICE AND VERRY PERFESSTIONALE.. FIXING TO COME BRING MY CAR AND TRADE IT IN TOO ALS More

2nd time as good as the first 2nd vehicle that I have purchased through Subaru because of Jason. treats you right and cares for his customers! thanks again and keep up the good wo 2nd vehicle that I have purchased through Subaru because of Jason. treats you right and cares for his customers! thanks again and keep up the good work! More

Proverbial "car salesman," hard to believe, trust, sneaky In august 2019, I went in to the BBSubaru hoping to order a new Subaru with certain accessories/options. When the salesman returned, he showed me an o In august 2019, I went in to the BBSubaru hoping to order a new Subaru with certain accessories/options. When the salesman returned, he showed me an order sheet with option codes with no explanation of the each code or code groupings. I had no idea it the sheet meant. When I asked for a print-out of the meaning of the option codes, the salesman returned with a sheet and the options I supposedly ordered highlighted. And he behaved as though I was being impertinent or something. Doesn't the customer have a right to know what he's purchasing? Dummy me, I didn't see, until I got home, that the salesman included, without asking me, an option that I didn't want, didn't request, and cost almost $200. I asked that the salesman remove option or reduce the price of my order for the unwanted product. The salesman said his manager said NO. The unwanted product was part of an option grouping that supposedly would reduce my total cost for the other options I did want, But I proved this wrong on Subaru's website,. I believe if a customer is buying something, before the "special order is changed" the customer MUST BE asked if he agrees with any change(s). In the end, I canceled my tentative order and did receive immediate refund of my order-deposit. More

Friendly Environment and Pressure Free Zone We have officially purchased our first Subaru from Paul and it was the best experience I have gone through within a car dealership. We did not feel pr We have officially purchased our first Subaru from Paul and it was the best experience I have gone through within a car dealership. We did not feel pressured at any moment throughout our visit at Bill Bryan Subaru as we were lucky enough to have Paul who is friendly and respectful of your time. Thank you to the sales manager as well as Paul Ives for helping me find the right car for me. More

Honest and Friendly Every Time We just purchased our second Subaru from Joe and couldn't be happier. Joe is friendly, professional and honest. He will work with you until you are ha We just purchased our second Subaru from Joe and couldn't be happier. Joe is friendly, professional and honest. He will work with you until you are happy and do not feel pressured into buying something you are uncomfortable with. We can't thank Joe enough for his kindness and patience! More

Worst service ever The head of the financial department JASON Dingleman was the most rude and disrespectful person I have ever dealt with!! He started cursing at us beca The head of the financial department JASON Dingleman was the most rude and disrespectful person I have ever dealt with!! He started cursing at us because we wanted to think about a car another day!! He yelled at us and told us to ‘get the xxxx outta his office and store’ because we wanted more time to think about a big purchase. We wasted his time was his reasoning!! Your in the car business and if you want a sale you have to spend time!! I was so disrespected along with my father!! JASON needs to be fired ASAP for such behavior! More

No pressure - informative, creative and friendly sale I am grateful for a truly professional, accommodating and respectful process of finding a vehicle and negotiating the lease’s terms. An outstanding fe I am grateful for a truly professional, accommodating and respectful process of finding a vehicle and negotiating the lease’s terms. An outstanding feature of Bill Bryan Subaru in Leesburg is a pressure-free sales process, which at the same time is informative and creative. Big thanks to Mr. Jack Koczka – the sales manager and Mr.Tyler Torres – a sales consultant. Grateful customer Wes Rocki More

Who closes the deal We just purchased a new Subaru. We would not have had such a good experience without Joe Mac. He absolutely made everything happen to our satisfacti We just purchased a new Subaru. We would not have had such a good experience without Joe Mac. He absolutely made everything happen to our satisfaction. Joe really went above and beyond our expectations. I don't know if we would have closed the deal without him. More

Awesome guy great sales man cares about his customers!! Jason dingham and Joe mac helped me and my fiance find the perfect vehicle. went over and beyond for us great guy will definitely be doing more busine Jason dingham and Joe mac helped me and my fiance find the perfect vehicle. went over and beyond for us great guy will definitely be doing more business with him and bill Bryan subaru in the future More

Great Experience In late December 2018, I spoke with salesman Tim Rivera in reference to purchasing a 2018 Subaru Forester. I explained I wanted to be able to flat tow In late December 2018, I spoke with salesman Tim Rivera in reference to purchasing a 2018 Subaru Forester. I explained I wanted to be able to flat tow this vehicle behind a motorhome. I was told I could flat tow this Forester, but not the Outback. I purchased the Forester with the purpose to flat tow it behind the motorhome. On February 7th 2019 I returned to Subaru for a follow up visit to be explain options that I might not be aware were available. During the review I stated I was excited that I could Flat tow this Forester. I was told that was not possible. I did not say anything at that time as I wanted to review what I was told with information as to the Forester I purchased. I did learn a standard Forester could be towed. On Feb. 8th, 2019 I returned to Bill Bryan Subaru and spoke with my sales person Tim Rivera. I explained to Tim what I had learned. Tim Rivera admitted he told me I could flat tow the Forester. Tim explained he was thinking standard shift and not automatic. Tim went to management and explained what had happened. To make a long story short, I worked with Sales Manager Jason Wood. Jason was professional and we agreed and traded for a loaded 2017 Jeep Wrangler Sahara Unlimited. This vehicle can be flat towed behind a motorhome. The bottom line is Tim Rivera was honest in admitting his mistake. He could have said he did not tell me I could flat tow this Forester. In my opinion in our world today his honesty speaks of his integrity. The entire ordeal was pleasant and professional from the moment you speak with Angie at the reception desk, to the closing of the contract with Jason Dingman. I would say to anyone if you want to purchase a vehicle and are looking for an honest dealership choose Tim Rivera at Bill Bryan Subaru in Leesburg, Fl. Many Thanks to Tim Rivera and the staff at Bill Bryan Subaru. More