Villages Subaru

Rachel Porcelli did a great job in every way! She is knowledgable, efficient and with a good sense of humor. A great experience. Thank you Rachel! knowledgable, efficient and with a good sense of humor. A great experience. Thank you Rachel! More

I have been coming since the purchase of my crosstrek.Always great service from start to finish 5 years on.You guys rock! thank you crosstrek.Always great service from start to finish 5 years on.You guys rock! thank you More

The dealer & staff are wonderful the replacement part from Subaru is junk & broke again. The seat when is in position towards rear on the automatic position hits the rear seat belt on the floor behind d from Subaru is junk & broke again. The seat when is in position towards rear on the automatic position hits the rear seat belt on the floor behind driver seat & either falls off or breaks & hangs loose flops around hunk of junk plastic afraid the cords & wires will get ruined. Please help resolve this problem it's not the dealer or staff problem it's a Subaru design problem. I'm only 5'1" & need seat close to steering wheel to reach the pedals so need have seat back to exit the vehicle. I have many out of town appt's soon what happens if my seat fails to move front or back?????? More

I would give 5 stars but too many employees did not have Masks. Annette at the desk and person greeting us did. A man at the big desk did not. Many employees walking through did not. Sales men did not. Mayb Masks. Annette at the desk and person greeting us did. A man at the big desk did not. Many employees walking through did not. Sales men did not. Maybe half of customers did not have masks. You have the right to require masks at your facility. More

Had a great experience with these folks!! Bought my first Subaru from Ocala in May, this was a much better experience!! Car was ready, Travis was fair and Jason was friendly and accommodating! Subaru from Ocala in May, this was a much better experience!! Car was ready, Travis was fair and Jason was friendly and accommodating! More

Obviously I must be satisfied since this is my 4th consecutive lease from this dealer. Enough said! I have even recommended your dealership with some of my friends. One of them recently purchased a ca consecutive lease from this dealer. Enough said! I have even recommended your dealership with some of my friends. One of them recently purchased a car there. More

Excellent customer service - focus on hygienic procedures was greatly appreciated. All items covered by service department was reviewed and explained to my complete satisfaction. Although I did not purchas was greatly appreciated. All items covered by service department was reviewed and explained to my complete satisfaction. Although I did not purchase my car at this dealership I do plan to return here for service. More

Great experience. My technician was helpful, informative, and courteous. The work done was excellent. The entire process was easy. Your waiting area was well maintained. and courteous. The work done was excellent. The entire process was easy. Your waiting area was well maintained. More

Easy in, easy out. Professional and friendly service personnel. Well Done! The service writer Alejandro and the person who checked me out and I paid are assets to your agency. personnel. Well Done! The service writer Alejandro and the person who checked me out and I paid are assets to your agency. More

A VERY PLEASANT EXPERIENCE! From the moment I arrived at the dealership Angus Maclellan, the sales representative, greeted me in a very respectful manner and took me through th From the moment I arrived at the dealership Angus Maclellan, the sales representative, greeted me in a very respectful manner and took me through there process of purchasing my Forester in a very professional way, which made the whole experience a very positive one, a first, and one of kind for my car buying event history. Mr. Maclellan took the time to show me most of the vehicle's functions, and how to operate them, a very welcome instruction, since the vehicle has so many electronic functions and displays needed to properly operate. THANKS! More