Villages Subaru

I had an excellent experience with the Subaru service department. Everyone was friendly, professional, and treated me with respect from the moment I arrived. They explained everything clearly, completed department. Everyone was friendly, professional, and treated me with respect from the moment I arrived. They explained everything clearly, completed the work on time, and made sure my car was in great condition before I left. I truly appreciate their honesty, attention to detail, and outstanding customer service. It’s reassuring to know my vehicle is in such capable hands. Thank you to the entire team for making the service experience smooth and stress-free. I highly recommend this Subaru service department to anyone looking for quality care and exceptional service. I truly appreciate their honesty, attention to detail, and outstanding customer service. It’s reassuring to know my vehicle is in such capable hands. Thank you to the entire team for making the service experience smooth and stress-free. I highly recommend this Subaru service department to anyone looking for quality care and exceptional service. More

We have bought 3 Foresters from this dealership. We have been very pleased with them and their service department. We have been very pleased with them and their service department. More

My battery died and I had my car towed to the dealership. It didn't arrive at the shop until around 4:30. Tyler was able to squeeze me in at the last minute to get my battery changed. I am very grateful! It didn't arrive at the shop until around 4:30. Tyler was able to squeeze me in at the last minute to get my battery changed. I am very grateful! More

Staff are friendly. Seem knowledgeable. I drive 50 minutes to this dealership instead of the one that is 20 minutes from me. Seem knowledgeable. I drive 50 minutes to this dealership instead of the one that is 20 minutes from me. More

Visited for some impromptu service after my battery died unexpectedly - Matt was my advisor and he squeezed me in for a quick battery test. Michael was my tech and he tested the battery and replaced it unde unexpectedly - Matt was my advisor and he squeezed me in for a quick battery test. Michael was my tech and he tested the battery and replaced it under warranty and got me on my way in less than an hour. Very satisfied with my service experience and will return! More

They are always pleasant, polite and friendly. 5 The experience has always been pleasant, the waiting area is very nice and the work is done in a very expedient manner. 5 The experience has always been pleasant, the waiting area is very nice and the work is done in a very expedient manner. More

I continue to use Village Subaru because I have always had excellent service and all employees have been polite, friendly and professional at every appointment. It is a long ride for me...almost an hour, had excellent service and all employees have been polite, friendly and professional at every appointment. It is a long ride for me...almost an hour, but I will continue to travel it. More

I was helped by Alejandro Rosario, who has helped me many times in the past and he is always kind, good at explaining things and making you feel valued. I may not always like the dealership sales side, but I times in the past and he is always kind, good at explaining things and making you feel valued. I may not always like the dealership sales side, but I have been using this service center for the last 7 years I think and I'm always impressed with their service. Jason Brown and his team have always met my expectations. They've always helped me figure out the warranties and what's covered so that I don't have to stress. I'm moving to a new state soon and will have to find a new Subaru dealership with service center and I'm very sad because I've never had to trust honesty or quality coming to this service center. Again, your sales side probably should get some work. They're not the best. They like to Hood wink people. But you can always trust the service center to do you right. Treat you fairly and be honest. More

Ricardo was helpful and forthright throughout the process. He listened and followed up on our requests. process. He listened and followed up on our requests. More

Always pleasant They get my car in promptly and keep me posted the whole time posted the whole time More