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Villages Subaru - Service Center

Leesburg, FL

4.7
1,045 Reviews

1,045 Reviews of Villages Subaru - Service Center

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April 12, 2021

Service Department did a great job. I believe the service advisor was Alejandro Rosar / 3126. If you want a review do not make it so difficult as requiring a minimum number of words More

by twfoleyiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar/3126
Apr 16, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alejandro!

April 10, 2021

Erin was great. She educated me on how servicing is at Bill Bryan Subaru. She asked about my concerns with my vehicle and let me know about recalls. When I brought my vehicle in, she set me up with a loan More

by beccaclaire.miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in Serving
Apr 16, 2021 -

Villages Subaru responded

Becca, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Erin was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

April 07, 2021

I needed my 12 month service. scheduling was very easy online. My car was taken in upon my arrival and service done quite quickly. They even washed my car. More

by crosstrek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Apr 07, 2021 -

Villages Subaru responded

We appreciate your excellent rating! We are always here to help with whatever you need!

April 07, 2021

Called to tell them that I was getting road service to start my Outback after having a dead battery overnight. Drove it to the shop and got a loaner while they sorted it out. Battery had a bad cell and wa More

by jeff.mindrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily (?)
Apr 08, 2021 -

Villages Subaru responded

Jeff, we are glad we could be a big help in your time of need. We are always here to bring you the best service possible!

April 06, 2021

Covid compliant. Friendly yet professional and knowledgeable staff who can explain issues and resolutions. Comfortable seating and getting back to having snacks available. New car show room is so More

by BOBDAINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 07, 2021 -

Villages Subaru responded

Bob, we appreciate your excellent review! We're so glad to hear you felt safe visiting us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

April 06, 2021

They provide Good service. The staff is Pleasant and helpful. The work is completed in a timely manner. Communication was excellent. The car was washed prior to return to customer. More

by papanhnorth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 07, 2021 -

Villages Subaru responded

Papanhnorth, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 06, 2021

This dealership is fantastic. Very accommodating and quick to offer a loaner car. The service technician was very professional and provided status in a timely manner More

by rdonalds97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
Apr 07, 2021 -

Villages Subaru responded

RDonalds, we appreciate your excellent review! It is our pleasure to provide the best service possible, and we're glad to hear that your visit was no exception! We're always here for all of your Subaru needs!

April 06, 2021

Treats you well and does there work correctly and timely. Works with you on recalls and scheduling to get you in when it works for you More

by r_t_angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 07, 2021 -

Villages Subaru responded

We appreciate your excellent rating and review, Angelo! We strive to provide our customers with the smoothest service experience possible, so it is wonderful to hear that we provided you with that. Let us know if you need anything in the future!

April 06, 2021

As snowbirds we enjoy our 2016 Subaro. This place (Alex and Emily were especially helpful) sees what needs to be done and is efficient and fair. The wait room is hospitable/comfortable. More

by carla_vanprooyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Emily
Apr 07, 2021 -

Villages Subaru responded

Thank you for your business, Carla! We're glad you enjoyed your experience with us and we'll be sure to pass your kind words on to Alex and Emily. Come back and see us again!

April 05, 2021

Great dealership.Very professional and quick to keep me in the loop. Alejandro was very knowledgeable. Professional at all times. Very easy to do business with. More

by rdonalds97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
Apr 07, 2021 -

Villages Subaru responded

RDonalds, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

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