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Villages Subaru - Service Center

Leesburg, FL

4.7
1,108 Reviews

1,108 Reviews of Villages Subaru - Service Center

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May 19, 2021

That service department has it going on! Thanks Alejandro for looking after my 2017 Subaru Forester. 55k miles and it's running like a top! More

by tonyorlando66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 20, 2021 -

Villages Subaru responded

We appreciate your excellent rating and review! We strive to treat our customers like family and provide the best service possible, so it is wonderful to hear that Alejandro provided you with such excellent service!

May 17, 2021

Alejandro is always courteous, friendly and honest. How refreshing to find this at a dealership. We always leave feeling that we have had the best service possible at this most reasonable price. So we wil More

by reggaedoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 17, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alejandro!

May 15, 2021

My first time here and I'm looking forward to the next. Check in was fast and professional. They looked into all of my concerns and provided the system updates I required. Even the coffee was good. More

by boyyankee75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning
May 17, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on both our customer service and our coffee making skills! We are glad we were able to provide you with such excellent service. Come back and see us at Bill Bryan Subaru in the future!

May 12, 2021

Super Service! My Birthday! Had to jump battery and called Bill Bryan service. They said to bring in car. We got there and Alejandro took over and what a great job he did! My husband had a doctors a More

by mitzi2201965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 12, 2021 -

Villages Subaru responded

We appreciate your excellent rating and review! We strive to treat our customers like family and provide the best service possible, so it is wonderful to hear that Alejandro provided you with such excellent service!

May 12, 2021

Quick, friendly service with a smile.Personable, Quick, friendly service with a smile. Personable, knowledgeable. Always willing to go above and beyond to provide excellent service . Summer was ve More

by nanacrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer and Rachel
May 13, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Summer!

May 12, 2021

Great service in an emergency situation (flat tire, large screw in rear tire) while traveling in Florida from Illinois. Tire was repaired within an hour without an appointment. More

by Jkirts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendly young lady!
May 13, 2021 -

Villages Subaru responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception.

May 11, 2021

I had made an online appointment, which when I showed up, was not in the system. I was told that this was not an uncommon occurrence. Rachel (the Service Advisor) got me in and got my service done with no is More

by Rluckhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcel
May 12, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. We will be sure to look into the issue with the online appointment scheduling system and we appreciate you bringing that to our attention. Come back and see us at Bill Bryan Subaru in the future!

May 07, 2021

Alejandro is very courteous and friendly. The waiting area is very clean and comfortable. A staff member asked if I needed anything to eat or drink. More

by goodnoughiris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I was there for service to my car
May 07, 2021 -

Villages Subaru responded

Thank you for your 5-star rating and review. We strive to give every customer a great experience!

May 07, 2021

excellent service. Alejandro was great. We had an oil issue and he checked it and filled it up and told us to return in 1000 miles. Then checked again and they did what had to be done to find the proble More

by AURELIAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro in service.
May 07, 2021 -

Villages Subaru responded

Aureliao, thank you for allowing us to service your vehicle! We are happy to hear you had a great experience and that you grandson enjoyed the soft drinks! Come back to see us again in the future!

May 06, 2021

Both service management employees mentioned have been very efficient, responsive and courteous each time I've brought my 2002 Subaru Forester in for general service and occasional extensive repairs. More

by paulhausner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Renard and Alejandro Rosario
May 06, 2021 -

Villages Subaru responded

Thank you for your repeat business - it means the world to us to see our customers come back. We'll be sure to pass your kind words on to the team!

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