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Villages Subaru - Service Center

Leesburg, FL

4.7
1,108 Reviews

1,108 Reviews of Villages Subaru - Service Center

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May 06, 2021

Lindsey was very professional and knowledgeable. She was very nice and gave us her undivided attention with answering all of our questions! She was the best and perfect in every way. More

by CHARLES6907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning
May 07, 2021 -

Villages Subaru responded

Charles, we are thankful for your business and this excellent review! It is wonderful to hear that Lindsey provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

May 03, 2021

Very friendly staff. The waiting area was clean and confortable. The reason for the 4 instead of a 5 was due to the slowness. I had an appointment and it took over an hour to have my oil change. More

by gfulmer61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get a name
May 04, 2021 -

Villages Subaru responded

Thank you for your feedback. We greatly value our customers and truly appreciate the time they spend to share their opinions. We are glad to hear your over all experience at Bill Bryan Subaru was a positive one!

April 30, 2021

The service dept. people were very helpful and kept informed through the whole procedure. All aspects of COVID procedures were followed. I would definitely de al w ugh again. More

by bobmiata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro and Rachel
Apr 30, 2021 -

Villages Subaru responded

We are very grateful for your review and for the five stars! We're delighted to hear that you were well taken care of at our Subaru dealership!

April 30, 2021

They always take care of me and my car at Bill Bryan Subaru in Leeseburg! I love that they offer concierge services to come pick up my car. With 2 babies under 2!years old at home, it was near impossibl More

by lorik2
Recommend Dealer
Yes
Employees Worked With
Rachel
Apr 30, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

April 29, 2021

Efficient and friendly service. I was on a tight schedule and the service department accommodated my need to quickly complete service on my Subaru Forester. More

by deanheithoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Apr 29, 2021 -

Villages Subaru responded

We appreciate your wonderful rating and review! We strive to provide the best experience possible so it is wonderful to hear that you received such excellent service!

April 29, 2021

I have had consist above average care given to my vehicles over many years. Alahondro (misspelled) the service person who takes care of the car needs always is attentive to my requests. The entire st More

by aeyles1890
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service person Alahondro
Apr 30, 2021 -

Villages Subaru responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan is happy to hear that the team was able to give you the customer service we want everyone to experience. We look forward to seeing you again!

April 28, 2021

Rachel was fantastic. Service was for a difficult problem that was handled with the utmost professionalism. The best Subaru service center I've every used. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Apr 29, 2021 -

Villages Subaru responded

Diane, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Rachel was able to give you the customer service we want everyone to experience. We look forward to seeing you again!

April 27, 2021

Dang ol good people and great service. Seriously best experience I've ever had at a dealership given the circumstances. Had my whole car taken care of in just a few hours. More

by Daniel Lonnen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph McCracken , Jason Hampton, Tim Rivera, Brent Moake, Jack Koczka, Lindsey Browning, Tyler Torres, Paul Ives, Jay Correa, Jeremy Lansing
Apr 27, 2021 -

Villages Subaru responded

Thank you for your review Daniel! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

April 27, 2021

Service is fast and everyone is Great.We live over a Service is fast and everyone is Great. We live over a hour away, but its worth the.trip. Alejandro is there to greet us with a smile. More

by HARRICH333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario is wonderful to work with.
Apr 27, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alejandro.

April 27, 2021

Great service. I don’t recall the person’s name who met me outside and was behind the service desk, but he was very pleasant and professional. More

by m_berube2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall the employees name
Apr 27, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

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