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Villages Subaru - Service Center

Leesburg, FL

4.7
1,107 Reviews

1,107 Reviews of Villages Subaru - Service Center

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February 16, 2021

Alejandro is an excellent representative for your company. Always very pleasant and attentive to customers needs and concerns. Most recent service was to upgrade firmware and his time estimate was ac More

by dseward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alejandro, Jason Hampton
Feb 19, 2021 -

Villages Subaru responded

Dseward, we are thankful for your business and this excellent review! It is wonderful to hear that Alejandro provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

February 12, 2021

Fantastic service, car was serviced on time, and you have a gem of a greeter in Rachel. I would highly recommend this dealership and service department ! More

by Dotromm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 12, 2021 -

Villages Subaru responded

Dotromm, we appreciate your positive review and we're happy to know that you are satisfied with your service experience. Rachel is definitely a great asset to our team! Please let us know if there is anything else you need from us.

February 11, 2021

The staff is always pleasant and efficient. The work is top notch. Never had a problem with any salesman or service personnel. Can't say anything bad about Subaru! More

by fachebelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning
Feb 12, 2021 -

Villages Subaru responded

Fachebelle, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

February 10, 2021

We truly enjoyed our experience visiting Bill Bryan Subaru for a oil change. The staff was wonderful, everyone we encountered was extremely nice and very friendly and helpful. More

by Pbsullivan3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria ,Cote ?
Feb 12, 2021 -

Villages Subaru responded

Pbsullivan, we are thrilled to hear you enjoyed your experience with us. It is our top priority to provide our customers with outstanding customer service. We look forward to helping you again in the future!

February 09, 2021

I think it is extremely immature to force people to write a minimum amount of words -- just like a nasty old school teacher who forces you to write so many words on the blackboard after school. Whom ever su More

by John Shewchuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allesandro
Feb 11, 2021 -

Villages Subaru responded

John, thank you for taking the time to leave us a rating and review! We can understand your frustration at the 25 word minimim on these reviews. Unfortunately, this is a Dealer.com requirement that we have no control over. However, we appreciate your recommendation of Alejandro! He is an asset to our dealership and we're happy to hear he gave you excellent service!

February 09, 2021

Got a next day appointment and the car was finished at the expected time and freshly washed, outstanding service. Friendly service made for a pleasant experience More

by TWK81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 12, 2021 -

Villages Subaru responded

TWK, thank you for your five-star rating and review! We are glad to hear you are happy with our services and everything was completed efficiently. Come back and see us anytime!

February 08, 2021

We purchased our vehicle at this dealership. We continue to use them, because the quality of service and remarkable service team cannot be replicated! KUDOS! More

by katy1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Other
Feb 08, 2021 -

Villages Subaru responded

Katy, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

February 05, 2021

Excellent service, especially from Chris Corletta, who guided me through the leasing process , helping me in each detail with the leasing process of my 2021 Foresterl More

by Tina Giansante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Corletta
Feb 08, 2021 -

Villages Subaru responded

Tina, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad Chris provided you with that. Come back and see us at Bill Bryan Subaru in the future!

February 05, 2021

More than willing to work with me and came up with good deal. Sales people so helpful. Chris Corletta eas very friendly and spent a lot of time with me. More

by petri.a.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Corletta
Feb 08, 2021 -

Villages Subaru responded

Petri.a, thank you for this positive feedback and five-star rating! It is our pleasure to bring you the best customer service and car buying experience. We are happy to hear that you received a great deal with Chris' help. Enjoy your new vehicle and let us know if you have any other Subaru needs!

February 04, 2021

Your service department is great. Rachel and your other advisors are respectful, and knowledgeable. I really appreciate the honesty about what services are needed and what services will be needed next time More

by CJACKSHAW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Alhondra
Feb 08, 2021 -

Villages Subaru responded

CJackshaw, thank you for your great review! We're glad you enjoyed your experience with our service department! We're always here for you and your Subaru needs.

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