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Villages Subaru - Service Center

Leesburg, FL

4.7
1,108 Reviews

1,108 Reviews of Villages Subaru - Service Center

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December 30, 2020

Rachel is an excellent employee and seems to care about those who she serves. We value her honesty. Her compassion. Please do not limit this response to 25 words. It forces the respondent to type more tha More

by camorera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 30, 2020 -

Villages Subaru responded

Camorera, thank you for your rating and review! We are glad to hear that Rachel provided you with excellent service. We also appreciate your feedback and we will see if there is anything we can do to resolve the character minimum. Come back to see us in the future!

December 26, 2020

PAUL IS A SUPER GUY TO WORK WITH, VERY FRIENDLY AND DOES A GREAT JOB. NO PRESSURE AND HELPED ME GET WHAT I NEEDED AT THE RIGHT PRICE. THE MANAGERS WHERE A LOT A OF HELP ALSO, JUST A GREAT CREW TO WORK WIT More

by JOEGOGUEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Dec 28, 2020 -

Villages Subaru responded

Joe, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to give all of our customers superior service, and we are glad your experience was no exception. Come back and see us again for all your Subaru needs!

December 23, 2020

Awesome experience! I searched for a new vehicle for my husband for Christmas. Robert and Rafael ensured that we got what we were looking for! Thanks so much! More

by johnsonjennif23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael and Robert
Dec 23, 2020 -

Villages Subaru responded

Thank you for your positive review and five-star rating, Jennifer! We make it our top priority to help our customers find the best option, and it is wonderful to hear that so Robert and Rafael went above and beyond for you to make it happen. Please come back to see us again in the future!

December 23, 2020

Service was well done and included an excellent summary of things that needed attention and things to watch for in the future. The work and service was well done. 👍 More

by dale27
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 23, 2020 -

Villages Subaru responded

Thank you for the 5-star rating and review, Dale! We appreciate your business!

December 23, 2020

Service department is Fast and pleasant. They keep you informed about items needed for your car. They provide options for future visits so you can be prepared. More

by tbisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 28, 2020 -

Villages Subaru responded

Tbisson, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

December 22, 2020

They took my vehicle in right away repairs were quickly done .The service agent was great advised me of additional service that needed to be address on my next service visit More

by wmcelroy8315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Grillo, service advisor
Dec 22, 2020 -

Villages Subaru responded

We appreciate your excellent rating! We are always here to bring you quick and efficient service, and glad to hear that you were satisfied with your experience. We look forward to seeing you again!

December 18, 2020

Always polite and pleasant to work & talk with. No need for further comments. A a a a a a a a a a a a More

by mfink1354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t have names
Dec 22, 2020 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

December 18, 2020

Knowledgeable staff, take care of your concerns and are willing to work with you I work With Alejandro Rosario in service very professional Very Satisfied More

by marton1879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Dec 22, 2020 -

Villages Subaru responded

Marton, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Alejandro was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

December 17, 2020

Took time to explain work we were planning on. The work was done really well, and done in a timely manner. Great to have a loner car available. More

by johnkirk354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 17, 2020 -

Villages Subaru responded

John, we appreciate this great review and we love to hear that the service team provided the knowledge and excellent service you were looking for. Come back and see us for all of your Subaru needs!

December 16, 2020

Emily the service advisor was amazing and went above and beyond along with my tech Kyle who also went above and beyond thank you for caring for my vehicle as if it were yours. More

by Wilberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Renard
Dec 17, 2020 -

Villages Subaru responded

We appreciate your excellent rating and review, Wilberto! We strive to provide the best service possible for our customers, so it is wonderful to hear that Emily and Kyle exceeded your expectations. Enjoy your new car!

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