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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
916 Reviews
Call Service Center (585) 673-7826

916 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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October 26, 2023

They did a great job taking care of all my concerns. They also took extra time to explain multiple questions I had about the work needed and how to prevent from recurrence. Thank you. More

by curt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
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Oct 26, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 24, 2023

Able to set up time for appointment. All went very well. Kept informed about my vehicle. More

by dbarber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2023

Provides great service! Always easy to deal with and treats their clients the right way. More

by nicholasbott5372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
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Oct 24, 2023 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 22, 2023

People were courteous and helpful and mindful of my time. Facility was clean, however the choice of music was questionable and annoying. More

by WJSCHOFF007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Larry and he was friendly and courteous.
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Oct 23, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 21, 2023

Larry was very helpful. I did not have an appointment but he fit me in and got the job done quickly! More

by aeamidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in Service
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Oct 23, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 20, 2023

Received phone calls for 5 days pestering me to buy new vehicle. Told them I was not interested and to. stop calling; felt like harassment. Service department must have given my info to Sales. I won’t be g More

by hshartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan P.
Report | Print
Oct 20, 2023 -

Vision Chrysler Dodge Jeep Ram responded

"Hshartley" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 17, 2023

The customer service in the service departmet is excellent and they always listen to me. I feel comfortable taking my car to Vision Jeep. Thank you to all who have helped me and my family remain sa More

by ZMMZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Elliott - Mechanic , Ron K., Elizabeth L., Dan P.
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October 17, 2023

Ron Kyle and his team are a bunch of professionals. They always exceed my expectations. They provide an excellent service and are very courteous. More

by Mian951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
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October 16, 2023

Fast and friendly. Ron Kyle and his team are great. I had an inspection and ordered new tires. More

by roberta6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Oct 16, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 14, 2023

They had great communication and were very professional. The only disappointment was that I had to wait longer because the part came in damaged. More

by dhirsh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden
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Oct 16, 2023 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

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