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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
592 Reviews

592 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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February 22, 2024

We have had two cars from this dealership. We bought a new Elantra in 2003 and traded it in for a 2009 Sonata, both from Jim Tambe. He was attentive and non pressuring. Our Sonata needed brake More

by CATO0715
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart, Timmy D
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February 20, 2024

Very attentive, kind, knowledgeable, and kept me updated on my service. Tyler is excellent with customer service. More

by suschu
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 21, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 17, 2024

They fixed the horn, did an oil change, and inspection They did all that I expected. Courteous, professional, and prompt service. More

by 7jrandolph17
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 20, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 17, 2024

Always pleased with service at Vision Hyundai Henrietta Staff is very friendly and helpful. Fully explain reasons for auto maintenance More

by Doncudz26
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 20, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 14, 2024

It was good, but if you guys are going to take more than 1 1/2 hour you should offer a loaner. More

by RENEETRENT
Recommend Dealer
Yes
Employees Worked With
Tyler Barnhart
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Feb 15, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

February 14, 2024

Good service and done quickly. He kept me updated on what they were doing today/ More

by DONNAFALKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2024

I needed to bring my car in to get it undercoated. Tim was helpful and he showed me some features on my car that I was not aware of. More

by sandcastle746
Recommend Dealer
Yes
Employees Worked With
Tim
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February 12, 2024

Service department is always professional and explain work very well. I always feel like a valued customer when getting my car serviced. More

by JUNIORT326
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 08, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

Friendly, explained the work needed Offered snacks, gave me an update mid process and thanked for my patience More

by ivonne.clement
Recommend Dealer
Yes
Employees Worked With
Don't remember didn't introduced himself
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Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

Fast and efficient. Work done nicely and in a reasonable time Service was fast and efficient. Required work has been done nicely and in a reasonable time More

by il.rasskazov
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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