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Vision Hyundai of Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.3
1,048 Reviews
About Vision Hyundai Canandaigua, Proudly Supplying New Hyundai Models in Canandaigua, NY Whether you’re from Canandaigua, Victor, Geneva, Newark NY, Fairport or anywhere in between, you can rest assured that when you shop for a new or used Hyundai, you’re shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Hyundai lease couldn’t be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you’re behind the wheel as an owner, Vision Hyundai Canandaigua continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Hyundai parts, so you can count on solid routine maintenance and timely repairs when they’re needed. When you can come to Vision Hyundai Canandaigua, you can have your Hyundai wishes granted. And let’s face it: you deserve nothing less. Located on 2440 Rochester Rd. in Canandaigua, New York, we know our job isn’t finished until you’re completely satisfied.
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2440 Rochester Rd #332

Canandaigua, NY

14424

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Showing 1,048 reviews

August 15, 2025

There were some hiccups in making my new 2025 Santa Cruz tow ready so I can’t give all 5 stars. However, staff were professional and accommodating throughout the process. I look forward to continued busines More

by barbgosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Newell
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Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

August 15, 2025

Was quoted $80 for oil change and was charged $137. Tried to sell additives for oil and fuel-car is only 1 yr old. Excessive wait time for oil change. More

by bwestbrook
Recommend Dealer
No
Employees Worked With
Service
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Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 17, 2025 -

bwestbrook responded

As stated in my review, my husband went to get an oil change and inspection. He stopped at the dealership-during the technicians lunch break and was asked to come back. He came back about 45 minutes later. He was quoted $80 for an oil change. After waiting for over an hour for the oil change and inspection, someone came over to talk to him about adding 2 different additives to the vehicle. Mind you, my husband's vehicle is just over 1 year old. They wanted to charge $30 for each additive to the oil and fuel. With no explanation as to why this is needed for a year old vehicle. Made my husband wonder if there is something wrong with the engine to need something like this?? When he received the invoice, the total was 137.01! Well over the $80 quoted. The breakdown of the oil change doesn't even add up to $80. Here's the breakdown 69.91+39.99+24.50=134.40! Then on the next page, there is a 6.99 charge for:gloves, eye wear, cleaner, towels, lubricant, parts-safety, gloves(again), eyewear(again), cleaner(again), towels(again), and lubricant(again). I fail to understand why these things aren't built into the price of the oil change? And to be charged for eyewear?? Do your technicians only wear one time use eyewear??? That seems excessive. I'm a dental hygienist and all of our fees have everything I use built into the fee charged. If I had to separate everything I used, it would be more expensive visit! I had my vehicle's oil changed back in July, was not quoted a price, and when I went to the cashier and she told me the fee, I asked her about a price increase and she said yes, went up $20. I paid 96.74 with a breakdown of 25.50+39.99+24.50=89.99, with no charge for the gloves, eyewear, towels, lubricant or cleaner. I did not need an inspection, and there was a "discount" of 24.46 from my husband's bill. My husband will get his next 2 oil changes that are due to him at no charge, then after that we are both going somewhere else that is honest and honors a quoted price for service. And I will not be recommending people go to this dealership for any vehicles. There also was a video sent to my cell phone with just a guy walking around my husband's vehicle stating everything looks good. Were we charged for someone to do that?? Totally unnecessary to make and send to me. As I'm making this a public response, I am not adding my name or contact info for the public to see. You may respond back to this message.

August 14, 2025

Thank you so much for your friendly employees and excellent service. Love vision Hyundai. Always recommend you to friends and family 👍 More

by TMCOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
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Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2025

Excellent Customer Service, Chad did an excellent job explaining the problem and what was required to resolve it. More

by JAKOZURA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
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Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2025

I wasn’t actively looking to trade in my car, as I was happy with it, but Josh’s honesty and personable approach made all the difference. He was straightforward, transparent, and made the entire process c More

by KSAG08
Recommend Dealer
Yes
Employees Worked With
Joshua Garnish
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Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2025

Excellent customer service. Completed inspection and oil change in a timely manner. Very friendly and professional. More

by tcerza1963
Recommend Dealer
Yes
Employees Worked With
CHAD
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Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2025

The service department was exceptional. They were courteous polite and they know what they’re doing. I dealt with Chad and he did an outstanding job. Overall experience was pleasant thanks More

by Fcerza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 12, 2025

After having an appointment, my oil change and tire rotation took almost an entire business day. Thankfully I had scheduled it on a day off. Communication between the dealership and myself was poor at More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
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Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

"NOEMAIL23" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 11, 2025

Our advisor worked well with us and kept us updated. They delt with the warranty company and got us situated. More

by hsmith15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 10, 2025

Vision Hyundai is fast and pleasant. The space for customers is comfortable. Each time I’ve been has been great. More

by koni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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