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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
648 Reviews

648 Reviews of Vision Hyundai of Canandaigua - Service Center

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July 30, 2025

Don't expect to get parts and have your car fixed on the first request. Maybe by the 3-4th time More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Jul 30, 2025 -

Vision Hyundai of Canandaigua responded

Vicki. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 28, 2025

Great service and friendly staff. They made the experience of buying my first EV simple More

by AWN14512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Meek
Jul 29, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 26, 2025

Everyone was very friendly & helpful. Comfortable waiting area. When My car was ready, explained everything. More

by NOMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vision Hyundai of Canandaigua responded

We appreciate your continued loyalty and support!

July 26, 2025

Friendly and courteous. Requested service completed in a timely manner. Service was excellent as always. More

by rcrudele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark jenkins
Jul 29, 2025 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 26, 2025

I have been buying my cars for many years through this dealership, I have always had a good experience with any of the employees weather it’s in sales or service. Everything is always explained well and i More

by JSAVAGE170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 25, 2025

Very nice employees that are happy to help. The wait was a little longer than anticipated but not not horrible. Free coffee and snacks was very nice. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 24, 2025

Always great customer service while I wait for my vehicle to be serviced . Thank you Vision Hyundai of Canandaigua for the excellent care More

by KDUNNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 24, 2025

Service was on time and completed when they said it would be, I really like the short video of the service work being performed, very cool More

by rjohns14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 23, 2025

If I could give 0 stars. .. I resisted a total scam from the service dept. They said I needed $5k+ in repairs (implying that I should get a new car) & because of all the repai More

by Anonymous
Recommend Dealer
No
Employees Worked With
Mark Jenkins, Jr.
Jul 23, 2025 -

Vision Hyundai of Canandaigua responded

We appreciate the anonymity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialNYCH@visionauto.com. We hope to hear back from you soon.

July 23, 2025

Great place to buy cars and also have them worked on. Great customer service. Friendly and helpful. More

by mckennakatherine716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Stebbins
Jul 23, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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