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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
582 Reviews

582 Reviews of Vision Hyundai of Canandaigua - Service Center

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June 11, 2025

Bradley was very kind in explaining everything and even helping me figure out why my car was beeping! Apparently it hollars if you leave the windows open! Anyway, great service and shorter then expected wa More

by jhemry62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2025

The worker I spoke with was rude, I came in the day prior and was told to come back the following day and he was telling me I was never told that. Someone else stepped in and told him I was told that and tha More

by wilcox_carlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Carlie. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 09, 2025

I had an appointment for Wednesday. I let everyone know I was going out of town and HAD to have my car. As of noon on Thursday they hadn't even looked at it. More

by Amykincaid17
Recommend Dealer
No
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Amy. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 09, 2025

I enjoy this place because they are friendly and they answer my questions quickly they are quick to gete in if I need service done More

by LLYON195512
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 07, 2025

Very accommodating. Had a new loaner car for me to use while waiting on parts. Highly recommend More

by cmvienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2025

The issue with a tire losing pressure was solved. The young service person was polite, knowledgeable and was dedicated to getting the issue solved. More

by 1mott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with service recently
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2025

Vision Hyundai and my salesman were very attentive to my needs, thus I returned and purchased a second one just days after the first one. More

by WPSINGER
Recommend Dealer
Yes
Employees Worked With
Phil Meek
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2025

I worked mostly with Chad and he was great! Kept me informed of what the issue was, the need to order a part, and got me right back in to fix the next day. Great service!!! Thank you. More

by gisondia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
June 06, 2025

Clean, efficient. NYS inspection was down, so now I have to make another trip back to dealership next week. More

by sherry.brandt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

June 05, 2025

Programmed 2 fobs. Excellent job Been going there for the last 15 years. Excellent service More

by JEANNIE.BRIEN77
Recommend Dealer
Yes
Employees Worked With
Brad
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