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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
578 Reviews

578 Reviews of Vision Hyundai of Canandaigua - Service Center

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January 31, 2025

Friendly service. Done in a reasonable time. Clean environment. Easy to make appointments on line. More

by tlennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
January 31, 2025

Not trustworthy. Charged excessively for unnecessary repairs. Couldn’t explain the necessity when pressed. Lifetime free oil changes no longer honored. Will not retur More

by jeffmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
January 31, 2025

They took a nest out of my engine, they said they were behind 1 1/5 hrs but I was out 2 hrs. Great team More

by SHERRY.d14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 31, 2025

Did not fix problem with instrument cluster darkening. Third time in for the darkening problem and one time at another Vision Dealership. More

by prcote
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
January 29, 2025

I spent the same amount of time as I did last year having oil changed and my tires rotated. More

by TLGAGENT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did need the sales department
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Jan 30, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 27, 2025

Service dept much improved from a visit when new owners took over the dealreship.zService was prompt and all details were taken care of. More

by DANCROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Jan 28, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 27, 2025

I was promised my new suv would be washed with every service. Even if I was near there & wanted a car wash they would do it. I went to get an inspection & they would not do a car wash. They said the mac More

by VIVIANR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 28, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

January 27, 2025

I had a wonderful experience at vision Hyundai. Jessica was extremely helpful through the whole process. I can not praise Jessica enough and I hope she gets recognized for her skills and talent in More

by Adatub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica brown
Report | Print
Jan 28, 2025 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 27, 2025

No advanced notice that oil changes were no longer free. AND you missed an oil leak. More

by menzinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Jan 28, 2025 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 26, 2025

Service was timely and correct. Future issues were addressed.. Future scheming was given as an option at my convenience. More

by MLKERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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