Vision Hyundai of Canandaigua - Service Center

The service department is hit or miss. I have bought 2 new cars over the past several years, will not ever again! The service department manager talks down to women as if they cannot possi I have bought 2 new cars over the past several years, will not ever again! The service department manager talks down to women as if they cannot possibly understand the complexities of their own vehicle. More

They run you over milage for your warranties. They will ignore you on an issue that needs to be fixed for car inspection, fix something else instead that's not a problem for inspection, turn off They will ignore you on an issue that needs to be fixed for car inspection, fix something else instead that's not a problem for inspection, turn off engine lights and when you bring car back in refuse to fix until a test is completed, test rrquires you to run car so many miles then after you complete test, tell you "sorry! You're over by so many miles, and now you need to pay for the repair you initially brought to us to fix." Even though you weren't over milage at the point you brought it in initially. They fail to communicate requirements for resetting the computer for the check engine light. Like car has to "cool down for 24 hrs before code and miles can be run for computer reset." Some of the staff are nice and helpful, some are condescending and snarky. Definitely would use caution when using this dealership. Inspection ended up taking a month to complete. More

They got us in without an appointment and finished fast. We were very satisfied with the service. We were very satisfied with the service. More

Very friendly and helpful Person was very vey very very very very very very satisfied very very very very satisfied More

Service Mngr was wonderful. Potential warranty covered bad blower motor was found to be only leaves accumulated in dashboard blower motor area. Removed debris FOC. Thank you. Potential warranty covered bad blower motor was found to be only leaves accumulated in dashboard blower motor area. Removed debris FOC. Thank you. More

They always seem to do a good job. They are not always the best at getting back to me when I call. They are not always the best at getting back to me when I call. More

Very difficult to communicate with staff to set up appointment or to get information on the status of the vehicle. Chad was very friendly and helpful when I could actually talk to him. appointment or to get information on the status of the vehicle. Chad was very friendly and helpful when I could actually talk to him. More

Always accommodating and friendly. Work is performed in a timely manner and work is completed well. Work is performed in a timely manner and work is completed well. More

Hyundai in canandaigua is the best, best in customer service and vehicle service. Always gets you in quick and reliable service. service and vehicle service. Always gets you in quick and reliable service. More