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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
609 Reviews

609 Reviews of Vision Hyundai of Canandaigua - Service Center

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June 19, 2025

Quick oil change and tire rotation. Friendly staff but scheduling service on line didn’t work. Had to call to schedule service and even the service person I spoke with had difficulty. More

by Symsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2025

Mark does a excellent job Every time I come in for service Gets me in and out Excellent service More

by JVALENTI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ellis
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Jun 18, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2025

Service was excellent, Chad always does a great job. So do the other service advisors. They are very accommodating More

by gedding1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 18, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2025

They always treat me well. It was just the first service appointment my car needed. It was not anything wrong. They got me in and out quickly. More

by Kmarkgraf007
Recommend Dealer
Yes
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Jun 18, 2025 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 14, 2025

i think they have a great service department and great people working at Vision Hyundai Canandaigua More

by REENIESBADBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
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Jun 18, 2025 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 12, 2025

I was very pleased when one of the managers took my call regarding a lost key fob. He spent at least ten minutes searching to no avail. He offered to have a replacement key made at no charge, and made the a More

by bdburl15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mansfield
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Jun 18, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 12, 2025

Chad was super friendly and helpful and gave me great service. Will be back anytime I need service. More

by FAZ007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 18, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2025

Bradley was very kind in explaining everything and even helping me figure out why my car was beeping! Apparently it hollars if you leave the windows open! Anyway, great service and shorter then expected wa More

by jhemry62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2025

The worker I spoke with was rude, I came in the day prior and was told to come back the following day and he was telling me I was never told that. Someone else stepped in and told him I was told that and tha More

by wilcox_carlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Carlie. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 09, 2025

I had an appointment for Wednesday. I let everyone know I was going out of town and HAD to have my car. As of noon on Thursday they hadn't even looked at it. More

by Amykincaid17
Recommend Dealer
No
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Jun 11, 2025 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Amy. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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