Vision Hyundai of Canandaigua - Service Center

While it took a little while, two hours for an inspection and oil change , was very pleased with the end result. and oil change , was very pleased with the end result. More

It took way longer than expected for my vehicle to be looked at. The communication at the beginning was non-existent. looked at. The communication at the beginning was non-existent. More

Went there about an engine knocking noise . A test was done and told me that my engine was going to blow but I was safe drive me and 6 month old son home for the evening . Then didn’t even make A test was done and told me that my engine was going to blow but I was safe drive me and 6 month old son home for the evening . Then didn’t even make 5 minutes down the road from dealership and broke down in the middle of the road in the middle of the intersection and ending up having to call and tow truck to get my vehicle towed back to the dealership 5 minutes down the road.Was very difficult to get ahold of the service department every time we called them . Every time we had called we either never was put through to someone or was out on hold and then no one ever came back to the phone . To get ahold of someone about any status on our vehicle we had to text one of the service ladies to get any type of update. More

Very friendly and easy to work with. Can get you in and out quick. Time it takes to fix vehicle isn’t long at all’ great customer service and always a place I’d recommend to friends and Can get you in and out quick. Time it takes to fix vehicle isn’t long at all’ great customer service and always a place I’d recommend to friends and family More

Apparently they don’t do appointments for routine things like regular oil changes but they still got me in and out fast and fixed the two nail holes in my tire! like regular oil changes but they still got me in and out fast and fixed the two nail holes in my tire! More

Everyone here was so helpful and kind. I was driving from NY to Chicago when at the start of my trip the low engine oil light kept coming up on dashboard. They were able to squeeze me in f I was driving from NY to Chicago when at the start of my trip the low engine oil light kept coming up on dashboard. They were able to squeeze me in for an oil change aid me in having a peaceful ride home. Greatly appreciated. More

Service department scheduled the appointment knowing it would take 3+hours. It takes me over an hour to get there so I arrive about 15 minutes early then they tell me I have to reschedule because they don’ would take 3+hours. It takes me over an hour to get there so I arrive about 15 minutes early then they tell me I have to reschedule because they don’t have time to do the repair More

Service done timely, staff kind and courteous as always, easy to have work done here! easy to have work done here! More

My Elantra was in the service area for over 2 months addressing an engine problem. The Service manager, Jessica Brown, was very courteous and personable in trying to explain what was causing delays in f addressing an engine problem. The Service manager, Jessica Brown, was very courteous and personable in trying to explain what was causing delays in finishing the work to be done. She also answered her phone every time I called. Amazing! Her service assistant was also pretty good I keeping me informed. More

They never answer the phone or answer messages. The workers are not helpful and I find myself needed to keep taking it back for them to fix it. The workers are not helpful and I find myself needed to keep taking it back for them to fix it. More