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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
594 Reviews

594 Reviews of Vision Hyundai of Canandaigua - Service Center

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August 04, 2024

The Service department never answers your call or if you leave a message you never get a return call. I waited three weeks for someone to call me back after leaving two messages one per week and no one ever More

by TLGAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris W, Jeffrey Brock, Rob (Mr. Savings) Moraza
Aug 07, 2024 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 03, 2024

Pleasant and knowledgeable staff. The waiting area is filled with loud, shouting music that makes this dealer an unpleasant experience. More

by dan@kusnetzky.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with any of the above.
August 03, 2024

I was very pleased with the prompt and courteous service.. Chad Zimmerman was my SA . More

by AUNTY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman.
August 03, 2024

Got me right in without appointment last two times. My only concern would be the service center is always open until 7p but after 5p only have one mechanic on so if stop by after 5p there is high chanc More

by SSKS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Knowledgeable and very helpful solving our mystery. They went above and beyond what we asked for and went ahead with factory recalls as well! More

by gigieast123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 01, 2024

Very kind, service was in and out! They made it easy and gave great detail! More

by hannahfinnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
July 31, 2024

Everyone is pleasant and timely. I can get service quickly when needed. The waiting area is comfortable More

by CA40253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
July 30, 2024

Stopped in to request tire check- Checked, new tires better option , tires mounted, good for 50,000 miles More

by Mardella Welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department 5 stars
July 30, 2024

Excellent customer service and fast turn around. Always friendly and explains service done on vehicle. More

by northrdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Was better this appointment than last visit. The service manger gave us a appraitate time the car would be done and it was. More

by bassagedale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Zimmerman
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