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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
549 Reviews

549 Reviews of Vision Hyundai of Canandaigua - Service Center

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April 01, 2025

It was great that they offered me a loaner but not so great that they ripped off my inspection sticker BEFORE letting me know all the work that needed to be done. Assuming I would be able to pay $1500 fo More

by ny.s.gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with service. I have no idea who Stanford is
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2025

Cars experts and very professional, am so satisfied with the way they work over there. More

by King 👑 of New York.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service departments
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2025

They were wrong with the diagnosis of my car. I went can got more options. More

by Ariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

Ariel. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2025

First time use your service, the man at the counter was very friendly. Thank you for your service More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phill
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2025

Great people, fast and correct service! This is my second lease from this dealership and I have never been disappointed More

by gnat4alyo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE STEBBENS
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Apr 01, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 27, 2025

Great customer service . Always return and or answer your calls quickly. Willing to work to solve problems More

by annemalone22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Mar 27, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 23, 2025

Seems they have improved from the last time I dealt with them. Hopefully it keeps up. More

by bethanywilkins7044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
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Mar 25, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 23, 2025

Everything went great, oil change, and tire rotation! Within a half hour. Very please with service More

by GCELLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 23, 2025

The service department is terrific and one of the reasons I purchased another Hyundai. I've always found them to be professional and fair. More

by AANEAL2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadly do not recall their names.
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Mar 25, 2025 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 22, 2025

This is the 4th time we have been back to have the fluid replaced/serviced. 4 times is ridiculous for the same thing. Why can't you fix the problem? More

by NOMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Vision Hyundai of Canandaigua responded

"NOMAIL4" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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