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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
578 Reviews

578 Reviews of Vision Hyundai of Canandaigua - Service Center

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May 12, 2024

They are professional and always listen to you about your car's problem. They explain things to you and how quickly a worn part should be changed - sometimes it is immediately and sometimes they tell you tha More

by BOBDAY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia Conklin
May 14, 2024 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 11, 2024

Disappointed im my recent purchase. My car detail was not done. Told to bring it back had to take to nissan and still not done.. dont have that new car feeling at all. Been driving hyun More

by COURTNEY_GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
May 14, 2024 -

Vision Hyundai of Canandaigua responded

Courtney. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

May 10, 2024

Disappointed in Canandaigua Vision Hyundai. We purchased a barely used 2023 Hyundai Elantra March 6th. Last Thursday I tried using the A/C first time……didn’t work. Took it in for service on Wed More

by Dpbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob (Mr. Savings) Moraza
May 10, 2024 -

Dpbk responded

After giving Canandaigua Vision Hyundai $100,000 of business in 11 months, I thought the situation I was in would be dealt with a bit more fairly.

May 10, 2024 -

Vision Hyundai of Canandaigua responded

"Dpbk" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 10, 2024

I used to love Hyundai but since it’s been sold, the service and care has diminished greatly. I’ve purchased 3 cars from my dealership but am doubtful I will return when it’s time to buy a new car More

by JENNIFER@MORSELBR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
May 10, 2024 -

Vision Hyundai of Canandaigua responded

We value and appreciate your business, Jennifer. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 10, 2024

They always seem to go out of their way to help me. I trust them implicitly. More

by PJKANE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallia
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2024

I highly recommend Vision Hyundai for auto repair and maintenance. The mechanics are top notch. They are great at diagnostics and repairs and they’re intuitive problem solvers who work hard to do the jo More

by TREEHOUSELADDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in Service
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 09, 2024

I love how they fit you in without too long of a wait. ..I appreciate complimentary coffee and wifi....they explain everything before they complete the service More

by benniemousso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brock, Rob (Mr. Savings) Moraza
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2024

I rated four stars because I did not get a return call after leaving message More

by JOANMEUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia Conklin is very professional
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

May 09, 2024

Jessica, the head of the Service Department followed up to make sure my 2nd key fob arrived and was programmed for my new car. Thank you More

by lbanas676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Jessica
May 10, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 07, 2024

Very good. Was great to get right in, used the online schedule service. Oil change was great! Thanks. More

by DEBLM5635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
May 08, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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