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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
704 Reviews

704 Reviews of Vision Hyundai of Canandaigua - Service Center

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August 13, 2025

Excellent customer service. Completed inspection and oil change in a timely manner. Very friendly and professional. More

by tcerza1963
Recommend Dealer
Yes
Employees Worked With
CHAD
Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 12, 2025

After having an appointment, my oil change and tire rotation took almost an entire business day. Thankfully I had scheduled it on a day off. Communication between the dealership and myself was poor at More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

"NOEMAIL23" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 11, 2025

Our advisor worked well with us and kept us updated. They delt with the warranty company and got us situated. More

by hsmith15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 10, 2025

Vision Hyundai is fast and pleasant. The space for customers is comfortable. Each time I’ve been has been great. More

by koni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2025

Mechanic does half xxx work leaving parts off my car had to return to have parts put back on the car from an oil change I will not return to your store More

by DOUGLASWATTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Douglas. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 10, 2025

My ONLY complaint with this dealership is the fact that you can NEVER get a hold of the service department. The people that answer the phone ,say they will leave a message ,and come to find out ,these o More

by gayecooper737
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Gaye. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 08, 2025

Very good service and not a long way time for service to be done and I bought my car there so I want to take my cat where I got it this is the second car and I am very satisfied More

by ANON655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2025

They were very helpful and got the work quickly on a drop-in basis and provided a useful follow- up. More

by MCKINNEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2025

I had excellent service from Mark Jenkins who explained everything to me in detail and got my car back to me when he said he would More

by RICKIANNOPOLLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jenkins
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2025

I had an issue with a faulty sensor on the drivers side front of my vehicle. I examined the vehicle with no noticeable damage before I dropped off the vehicle. The dealership claimed that there was impact More

by Flicksta417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sales
Aug 06, 2025 -

Vision Hyundai of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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