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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
631 Reviews

631 Reviews of Vision Hyundai of Canandaigua - Service Center

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February 10, 2024

It is always excellent! Prompt and courteous. Quick and efficient service. Friendly and knowledgeable Love them! More

by SJS.COOLMOM
Recommend Dealer
Yes
Employees Worked With
Cam and Jonathan
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Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Helpful, kind, and informative. When I arrived, he answered all my questions and assured me the work would be completed. In the interm of the work, He reported back with more inform More

by YOUNGMD56
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

I feel I can trust the service department to do right by me and Cameron stepped up to assist me in dealing with Hyundai USA regarding rental reimbursement. Because of his assistance I believe I'm closer to More

by LYNNESODDO
Recommend Dealer
Yes
Employees Worked With
Cameron the service manager and a couple other men who I don't recall their names. Everyone was and has been helpful whenever I bring my car in for service
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Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2024

We should have never been charged due to their mess up I had a recall done in October and was lied to on my remote starter I had. Which finally put my car into anti theft mode More

by Nicolelyn1980
Recommend Dealer
No
Employees Worked With
I don't remember all the names
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Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

"Nicolelyn1980" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2024

Work done fast They even washed my car. I like how they know what I want. More

by PHUBBELL
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 17, 2023

I have delt with Kyle and he is great person to work with he is thought and is very good and great person to help me with all my problems a great person to work to help and make the best solutions to for you More

by JOYFULL226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiel
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Nov 17, 2023 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 10, 2023

THEY DO NOT ANSWER THERE PHONES AT ALL! ! BUT OTHERWISE SEEM TO BE PRETTY GOOD, IF YOU SCHEDULE APPT. ONLINE. BUT VERY UNHANDY TRYING TO CHECK ON THE STATUS OF YOUR VEHICLE!! IT SEEMS IT WOU More

by parts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brock, Rob (Mr. Savings) Moraza
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Nov 14, 2023 -

Vision Hyundai of Canandaigua responded

"Parts" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 09, 2023

Prompt service. I recommend making appountment by calling dealer directly. Service tech reviewed completed work. Recommended future service needs. Waiting area atmos More

by JBEEZZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of above
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November 09, 2023

Everyone was friendly and quick service . I have my 5th Hyundai and would recommend them to anyone. More

by AMYCLARKE192366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Nov 10, 2023 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 07, 2023

Everyone in Service was skilled and professional and took the time to answer my questions. Thank you. More

by MAUREEN.MO.WELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick and Malala and Courtney
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Nov 07, 2023 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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