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650 Reviews of Vision Kia - Service Center
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June 15, 2024
Staff was helpful. Attentive and communicated well. Service was completed in a quick and adequate amount of time Attentive and communicated well. Service was completed in a quick and adequate amount of time More
by ragazzoa88
Verified Customer
June 15, 2024
I just did this and your app lost it in transitin to next screen. Not typing all that again, but service was excellent! Kelly communicated very well and even got my car washed. screen. Not typing all that again, but service was excellent! Kelly communicated very well and even got my car washed. More
by KMFRANZ2012
Employees Worked With
Kelly Bailey, not others, 5 stars
June 14, 2024
Promised to get my car back to me same day, even when I had an afternoon appointment, and they delivered. Also did the recommended service and offered extras that I did not want and they did not push furth had an afternoon appointment, and they delivered. Also did the recommended service and offered extras that I did not want and they did not push further. More
by OPTOUT2
June 13, 2024
The respect and the caring that I received was excellent. Great dealership will buy from vision again Great dealership will buy from vision again More
by LINOGG1215
June 12, 2024
Nearly impossible to get anyone on the phone to make an appointment or to check the status of your vehicle if it's in the shop. You get sent to voice mail... even the main dealership number isn't answered appointment or to check the status of your vehicle if it's in the shop. You get sent to voice mail... even the main dealership number isn't answered by a person and there is no option for an operator. If you leave a voice mail, they answer you via text. I had a warning light on and a letter from Kia from several years ago stating if that warning light came on, diagnosis would be covered under extended warranty. I mentioned the extended warranty and the service department was still going to charge me nearly $200 for diagnosis until I sent them a picture of the letter. Then, once they had my car in the shop, they proceeded to do work on it without calling me first to tell me what the problem was or if it was covered under the warranty. Luckily, it was covered. My car was scheduled for service at 8am. They didn't bring it in to be looked at until 10:30am. I had asked to have it ready by 3pm and it was not ready until 4pm. There was however Tim for the sales department to call me and try to sell me a new car while my car was in the shop. Not the first time I have had issues with this dealership. More
by Unhappy
