Vision Kia - Service Center

I brought my car in because of a recall, it was quick and easy. I don't recall who I talked to when I arrived but as usual he was polite and when my car was finished he walked me to my car. easy. I don't recall who I talked to when I arrived but as usual he was polite and when my car was finished he walked me to my car. More

Great service and friendly. Nice and clean with a comfortable waiting room. Only went to get my Inspection and check why my wiper fluid wasn’t working. comfortable waiting room. Only went to get my Inspection and check why my wiper fluid wasn’t working. More

Got everything done as requested plus they took care of a recall while I was there. I appreciate not having to make another trip for that. recall while I was there. I appreciate not having to make another trip for that. More

I always have a great experience there. Everyone is friendly and really knowledgeable. They explain everything that was done at the end of the appointment and walked me out to my car. friendly and really knowledgeable. They explain everything that was done at the end of the appointment and walked me out to my car. More

This is my third time being disappointed with this dealership. I dropped my vehicle off for my 8am appointment and it was not ready until after 1:30 pm. dealership. I dropped my vehicle off for my 8am appointment and it was not ready until after 1:30 pm. More

Experience was fine- I got a summary of the issue and went from there. Rick Norris then showed me a car: he was great to work with- just need to make a decision went from there. Rick Norris then showed me a car: he was great to work with- just need to make a decision More

I was a little disappointed when I was told a few minutes and my car would be finished those few minutes turned into 45 minutes. and my car would be finished those few minutes turned into 45 minutes. More

Brought a car have the same problem a yr later never fixed problem over 3k worth of work all the same from test drive smh fixed problem over 3k worth of work all the same from test drive smh More

Great sales, service terrible! 1900 miles on used vehicle in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt also bad' so now overdue for inspection...service manager refused to correct the mistake THEY made. Called management...'we'll call you right back'...7 days, the crickets are worn out... No response. Service supposedly checked 20+ things, including tires..my spare was totally flat, valve rusted in place...souvh road dirt obvious it hadn't been touched. Techs apparently not checking much other than the boxes...service manager shows 0 respect for Customer. Thumbs way down. More

They were doing excellent jobs to do on cars and I have no problem at all. I usually come for oil change and check everything update also too .. no problem at all. I usually come for oil change and check everything update also too .. More