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Vision Kia - Service Center

East Rochester, NY

4.4
638 Reviews

638 Reviews of Vision Kia - Service Center

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March 11, 2021

No push for extra's from sales rep. Service Department did a great job addressing a few repairs that were requested. Would recommend to someone looking for a new or used Kia vehicle. More

by T.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn (Sales Rep), Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Kia East Rochester!

March 10, 2021

Had a very hard time scheduling and getting a quote for my vehicle.i had to call three times and then contact someone in sales after trying to contact agent who sold me my vehicle. More

by LISSA1470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew C., Jordan C.
March 10, 2021

The fixed the harness under warranty for a second time. I received a free oil change & car wash to help make up the time. The part failed again, not the dealer’s issue. More

by WLUTOMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 25, 2021 -

Vision Kia East Rochester responded

We appreciate your review! If you have further needs or questions, please reach out!

March 10, 2021

The KIA dealer did a great job, this survey is a waste of my time. do not send me any more. How do let you know? More

by MGOLDMAN252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 25, 2021 -

Vision Kia East Rochester responded

Thank you for your high rating! Have a great day!

March 10, 2021

Always quick and no pressure service! The staff is Always quick and no pressure service! The staff is friendly and honest and upfront with the work that needs to be done. They never try to up sell a More

by CARDZ826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for your feedback and for taking the time to leave such a positive review!

March 09, 2021

Fast service and great communication. This visit was a scheduled oil change. I was able to wait for my car and the waiting area was not crowded. I appreciate that everyone had on a mask for the safety of More

by MARTINA.LUCAS97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Hi Martina! We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 08, 2021

Great service! First oil change on my 2021 Seltos. 😊 I think it was Jordan at the service desk. He was very kind to fit me in even tho I hadn’t made an appointment. 🤗 More

by AURORAMAMA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 05, 2021

I always do my oil changes at kia in East Rochester, the staff is super friendly, I would recommend them to all my friends. Hopefully getting a new car from them soon More

by COOKIEFACE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such an amazing review of our team here at Vision Kia East Rochester!

March 05, 2021

Very good service, kind staff, nice waiting room. They are not pushy about getting you to spend more money. I got my oil Change & tire rotation. More

by SMARTIN042015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany, Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 04, 2021

All good. Recall done. Ready when I got out of work. Love their service . Not much more to say . Always efficient. On time. Polite and friendly More

by IAM410US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!